SP1 Update repeatedly failing, error 0x80073712

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    I've uploaded a file - skeaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder skeaa in the same place.
    Open this folder - there should be one folder inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  2. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    Looking forward to it!
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  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    (Unrelated, could you suggest which forum I should post this issue in?)
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    I posted the fix 4 days ago?
    please check the thread again
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  5. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Ah! So you did -- I just didn't get an email notification about it, and since it was on page 2 of comments, didn't notice the post on refresh. :) Unpacked/copied file, running CheckSUR now.
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  6. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Here you go.
    SP1 Update repeatedly failing, error 0x80073712 Attached Files
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  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    CheckSUR is happy now

    Do a Check for Updates - and attempt to install ONLY the oldest found update - what happens?
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  8. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Found:
    Important, Win7SP1x64, KB976932
    Optional, MSE Defs update, KB2310138
    Optional, Win7 update, KB2977759

    Attempted only the first one. Failed almost immediately, error 80070002.
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  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    OK - PLease post the following files:

    C:\Windows\Logs\CBS.log (and the latest CBSPersist CAB file)
    C:\Windows\windowsupdate.log
    C:\Windows\inf\setupapi.dev.log
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  10. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Here you go!
      My Computer


 
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