Windows 7 Home Premium : SP1 will not install, error FFFFFFFE


  1. Andrizzle
    Posts : 4
    Windows 7 Home Premium 64bit
       New #1

    Windows 7 Home Premium : SP1 will not install, error FFFFFFFE


    I have tried installing SP1, with the window update and always come with fail and an error Code FFFFFFFE - Windows Encountered an unknown error. I have tried countless possibilities to fix this such as manually downloading it, System Update Readiness Tool, Troubleshooting (administration and normal mode), and turned off antiviruses. I have been searching for solutions to fix this code but couldn't do it. I just wanted to download paint.net to do a school project but I need Windows 7 SP1 or higher to continue. Is there anyway to get this update?

    Thank you in advance!

    Windows 7 Home Premium : SP1 will not install, error FFFFFFFE-error.png

    Windows 7 Home Premium : SP1 will not install, error FFFFFFFE-screenshot-screen.jpg

    Attachment 367624 <-- CBS.zip
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    You have Norton installed - I would suggest uninstalling it while troubleshooting, and installing MSE temporarily.
    There are no problems in CheckSUR, and only minor problems in the CBS logs that I can find.
    I can see no signs of an SFC scan having been run?
    Please do so and post the new CBS.log file after - it may show something
    Please also post the C:\Windows\windowsupdate.log file.
      My Computer
    Quote Quote

  4. Andrizzle
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Thanks, ill do it as quick as possible!
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Ypu'll need to run the Norton Removal Tool after uninstalling Norton...
    https://www-secure.symantec.com/nort...=1&pvid=f-home
      My Computer
    Quote Quote

  7. Andrizzle
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    Is it mandatory to remove Norton, and will I be able to get it back somehow after I installed SP1?
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    If you read the link I gave you it tells you how to protect your norton account
      My Computer
    Quote Quote

  10. Andrizzle
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #7

    After doing the SFC scan, I don't see the update for SP1 anymore in windows update. Is that suppose to happen? Should I just download SP1 manually?
    Last edited by Andrizzle; 01 Aug 2015 at 12:39.
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    I suspect that it means that it has detected that SP1 is actually installed already.

    What does the System page show now?
    (right-click on Computer, and select Properties)
      My Computer
    Quote Quote

 

  Related Discussions
Hello, I am facing issue in doing Windows 7 Home premium repair install. Microsoft help desk already asked me to reformat the drive and re-install the windows. Don't want to do that because I do not want to lose current S/W setups and accounts that have been created on this machine...
It has ran for 2 hrs. and nothing. SURT has ran for hrs. also, but it's not going to find any updates. I ran SFC and it found nothing wrong. I have gotten no error codes. I am attaching the CBS.zip and the windowsupdate log.zip. The last couple lines in the update log go on for hundreds of...
Hello, I am having an issue getting windows 7 service pack 1 to install (windows6.1-KB976932-X64.exe). I get error code TRUST_E_NOSIGNATURE(0x800b0100). These are troubleshooting steps i have already attempted. I had antivirus and firewall disabled during this whole process. 1.First i attempted...
http://i495.photobucket.com/albums/rr317/darkherox99/ERROR2.jpg How to fix?
Hi. I am having a problem. The OS(Windows 7 x64) finishes installing but when it finishes it boots up again like normal then flashes a quick blue screen error message. I have tried doing what the comments told you to do except for downloading the ISO and burning it to a disk. I just get the same...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 05:22.
Find Us