Sorry - must have missed it
There's no problems in the CheckSUR - which is likely to mean that the problem is a severe one
I need to have a look at your COMPONENTS registry hive
Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
Hi,
The file is 44 GB and I cannot copy this file to my desktop. It gives me the message:
The action can't be completed because the file is open in System
Close file and try again
Thank you. Following is the link as requested:
https://onedrive.live.com/redir?resi...int=file%2czip
I'm by no means certain this will do anything useful- but it's worth trying...
I've uploaded a file - m74aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)
Create a new System Restore point
Open an Elevated Command Prompt, and run the following commands.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.Code:IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1 REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1 COPY "%userprofile%\desktop\m74aa\COMPONENTS" C:\Windows\System32\config .
Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
While running the following command:
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
I got a message as follows:
The process cannot access the file because it is being used by another process
Before I do this, I had some questions:
1) I can only boot in SAFE MODE WITH NETWORKING. This allows me to access the internet through my wireless connection. Will I be able to do the substitution in this mode?
2) The Checksur scan you are referring to is the windows standalone package that I downloaded right?
windows6.1-kb3035583-x64_d6308e28c41fcbd15695343d83709ed1c4bf5812
3) The Checksur file is in the CBS directory?
Thanks.
Answers -
1) yes, you should be able to
2) No - CheckSUR is KB947821 - which you have also downloaded.
3) Yes
All commands ran fine. I ran KB947821 and it came back with the update is not applicable to your computer.
I know before I ran KB3035583. Shall I run this instead and post the CheckSur file?
Quote