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Windows 7: Upgrading from windows 7 to windows 10, error 80070005

02 Aug 2015   #1
tjs1977

Windows x64 Home premium
 
 
Upgrading from windows 7 to windows 10, error 80070005

Hi all,

I am trying to upgrade my windows 7 laptop to Windows 10 but each time I try I get a Errors Found code 80070005. I have been though the following post

Windows Update Posting Instructions

1. Downloaded and installed the SURT tool first time it failed and the other times in seems to be ok
2. SFC scan said that it found errors and fixed them
3. I have attached the windows update screen print
4. I have added the Log files as per the guide

I have also removed the c:\windows\SoftwareDistribution and recreated the folder (after stopping the update service) and tried again but each time I still get the same issue

and ran the WindowsUpdateDiagnostic tool (screen print attached capture2) there was 2 errors now there is just one

I have also tried to directly down load the update using the MediaCreationToolx64 and still have a issue when installing from the Laptop

Can any one please help me ?

Thank you

Tony




Attached Thumbnails
Upgrading from windows 7 to windows 10, error 80070005-capture.png  
Attached Images
Upgrading from windows 7 to windows 10, error 80070005-capture2.png 
My System SpecsSystem Spec
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09 Aug 2015   #2
gparra455

Windows 7 Home Premioum 64 bit
 
 

I am having similar problem (trying to update Windows & home Premium 64-bit to Windows 10) ran the troubleshooter also and I got a similar message: Windows update Error: Problem found….not fixed:
Windows Update Error 0x80070057(2015-07-31-T-12_10_45_P

Pleas help.

GParra
My System SpecsSystem Spec
10 Aug 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please start a new thread of your own, and post your own data files there.
My System SpecsSystem Spec
.

10 Aug 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's only one error in the posted SFC scan -
Code:
Line 74195: 2015-08-02 10:07:27, Info                  CSI    00000344 [SR] Repairing 1 components
	Line 74196: 2015-08-02 10:07:27, Info                  CSI    00000345 [SR] Beginning Verify and Repair transaction
	Line 74199: 2015-08-02 10:07:27, Info                  CSI    00000347 [SR] Repairing corrupted file [ml:520{260},l:72{36}]"\??\C:\Windows\Web\Wallpaper\Windows"\[l:16{8}]"img0.jpg" from store
	Line 74212: 2015-08-02 10:07:27, Info                  CSI    0000034a [SR] Repair complete
- which was successfully fixed

There are no other errors in any of the posted files.

Please post your C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
10 Aug 2015   #5
tjs1977

Windows x64 Home premium
 
 

Hi Noel,

Thank you for the reply I have attached the windows update log as requested

Thank you


Attached Files
File Type: log WindowsUpdate.log (1.52 MB, 7 views)
My System SpecsSystem Spec
Reply

 Upgrading from windows 7 to windows 10, error 80070005




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