Error installing SP1 80073712


  1. Bashful
    Posts : 5
    Windows 7 Home Premium
       New #1

    Error installing SP1 80073712


    I assume the issue is:
    Checking Component Store
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71

    Summary:
    Seconds executed: 471
    Found 1 errors
    CSI Manifest Failed Catalog Check Total count: 1

    Unavailable repair files:
    winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest

    Although I dont have the first clue what to do!

    Please help me
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Our expert will need this tutorial completed.

    Windows Update Posting Instructions
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  4. Bashful
    Posts : 5
    Windows 7 Home Premium
    Thread Starter
       New #3

    Sorry to be a noob; what did I miss? Is the attachment not working?
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    You missed following this tutorial exactly.


    Windows Update Posting Instructions


    Windows Update Posting Instructions
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  7. Bashful
    Posts : 5
    Windows 7 Home Premium
    Thread Starter
       New #5

    I have followed the instructions, I think the ZIP didn't upload due to size. I have removed the cab files and attached again. I'm surprised there wasn't an error message!

    Was I supposed to attach a screen shot of the error message? The instructions only said to list the error (80073712)

    If there is anything else I have failed in, I apologise in advance.
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  8. Bashful
    Posts : 5
    Windows 7 Home Premium
    Thread Starter
       New #6

    Is this enough information? Please help me, I'm desperate!
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Here's the error from your CheckSUR report (again)
    Code:
    Summary:
Seconds executed: 991
 Found 1 errors
  CSI Manifest Failed Catalog Check Total count: 1

Unavailable repair files:
	winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest
    Luckily, the CBS log and SFC scans are error-free.

    I'll post a fix protocol in a few minutes
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    I've uploaded a file - bflaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder bflaa in the same place.
    Open this folder - there should be one folders inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  12. Bashful
    Posts : 5
    Windows 7 Home Premium
    Thread Starter
       New #9

    I see no link, sorry
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Sorry - Microsoft services
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