Windows 7 update problems

Page 1 of 7 123 ... LastLast

  1. Posts : 59
    Windows 7 64 bit
       #1

    Windows 7 update problems


    Several months ago, Windows stopped updating.
    I did everything I could find to do and, finally, gave up

    Recently, it started trying to update when I shut down at night.
    Every night it tried to install the same 65 updates but always fail.

    I mostly get error 8007000D but have also gotten 8007370D.
    I have downloaded the SURT tool but it won't install

    My issue sounds like this one.

    Windows 7 doesn't update with Error Code 8007370B

    Any suggestions or help would be greatly appreciated.
    Thank you

    My CBS zip file is 39 mb; too big to upload.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
      My Computer


  3. Posts : 59
    Windows 7 64 bit
    Thread Starter
       #3

    Thank you, NoelDP.

    Here are the files
    Windows 7 update problems Attached Files
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I really do need the CBS.log and CheckSUR.log files!
      My Computer


  5. Posts : 59
    Windows 7 64 bit
    Thread Starter
       #5

    Thank you for you patience
    My CheckSur file is 323MB

    Is there a particular file in that folder that I may be able to zip?

    I have attached the CBS log
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    The CheckSUR.exe file is the executable you downloaded at 323MB
    The Checksur.log file I need is the one in the C:\Windows\Logs\CBS folder. Please zip it and upload it.
    There was no SFC data in the CBS log - please upload the two most recent CBSPersist files - you'll have to zip them for upload, as the forum doesn't accept bare .cab files.
      My Computer


  7. Posts : 59
    Windows 7 64 bit
    Thread Starter
       #7

    I'm sorry that I'm having trouble understanding and providing you what you need and appreciate your patience with me

    The CBS zip files are too big; 13 and 16 Mb.
    Is there an alternate way to provide them?
    Google drive?

    I have no file called Checksur.log

    I do have the attached file
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    If there is no CheckSUR.log file, then either you haven't run the CheckSUR/SURT tool as requested, or you have some kind of auto-clean utility deleting log files. If the latter is the case, then please disable it until we have the problem solved.

    Please run the tool and then post the resulting log file.
      My Computer


  9. Posts : 59
    Windows 7 64 bit
    Thread Starter
       #9

    I hope one of these is what you need.

    It took many multiple times to get the SURT to install

    Thank you for your continued patience.
    Windows 7 update problems Attached Files
      My Computer


  10. Posts : 59
    Windows 7 64 bit
    Thread Starter
       #10

    I don't know if this helps but got this from C:Windows/Windows Update for 8/9/15
    Windows 7 update problems Attached Files
      My Computer


 
Page 1 of 7 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:06.
Find Us