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Windows 7: Cannot get windows updates

11 Aug 2015   #1

windows 7 32bit
Cannot get windows updates

Hello All
I am hoping for some help with a problem with windows 7 updates! I was getting my laptop ready for windows 10 upgrade, so I thought I would reinstall my windows 7 pro to have a clean start in windows 10, but after reinstalling windows 7 Pro, then activating online, I started downloading updates….. I am not sure how many I installed when I got a BSOD then shut down …. Then kept get BSOD on boot up, I had to use my install DVD to go back to the last restore point, that worked ok but now, when I click on check for windows updates it just hangs I have left it for a couple of hours…
Over the last couple of days I have tried the troubleshooting in control panel, it gets to the part saying checking for updates online and hangs! ……I have also tried renaming the Software Distribution folder in the windows folder, still no joy, I have downloaded and installed the System Update Readiness Tool it installed successfully,….. I have done a SFC scan all ok CBS folder to big to attached???

Your help will be very much appreciated

Attached Files
File Type: log CheckSUR.log (732 Bytes, 2 views)
File Type: log CheckSUR.persist.log (735 Bytes, 1 views)
My System SpecsSystem Spec
11 Aug 2015   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Seconds executed: 222
 Found 1 errors
  CBS Catalog Missing Total count: 1

Unavailable repair files:

I've uploaded a file - - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bo8aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
12 Aug 2015   #3

windows 7 32bit

Thank you for your very quick response Noel

I am out and about this morning but i will do as you suggest and post later

thanks again


by the way there are three .cab files and another log file in that CBS folder ALL to big to upload!!
My System SpecsSystem Spec


 Cannot get windows updates

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