Please HELP! windows updates failure!


  1. Posts : 3
    SC - South Carolina
       #1

    Please HELP! windows updates failure!


    Ok, I am really hoping someone can help me here. for the past year I have had this problem with Windows Updates not working. I have tried the HotFix solution with no results but this screen shot. Has anyone had this problem? My computer caught a really bad virus before this happened, so I am thinking that had something to do with it. I have also tried reinstalling windows and that didnt work either.
    Attached Thumbnails Attached Thumbnails Please HELP! windows updates failure!-windows-update-screen-shot.png  
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    You will need to complete this tutorial so are expert can have a look at needed information.

    Windows Update Posting Instructions

    I'm not sure what this means from your post.

    I have also tried reinstalling windows and that didnt work either.
    Exactly what did you try and what method did you use.
    What didn't work.
      My Computer


  3. Posts : 3
    SC - South Carolina
    Thread Starter
       #3

    Sorry, I meant using the windows 7 disk to perform the windows repair. I will check out the tutorial when I get back home. This problem is preventing me from installing other software that requires updates.
      My Computer


  4. Posts : 3
    SC - South Carolina
    Thread Starter
       #4

    Ok, I have followed the tutorial as you stated. After running SURT, it just says Installation complete and then click close. Here is the CBS you asked for. It looks like a ERROR_SXS_COMPONENT_STORE_CORRUPT problem from the log. Please help me with this, if possible by NOT reinstalling Windows 7 and backing up everything. The error code is listed in the initial post.
      My Computer


 

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