Windows Update stuck checking.

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  1. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #11

    Since updating at that point didn't work, I clicked "Next" on the repair tool to see if it had anything to say or do... it tried, but was unable to fix anything. However, it did produce a .cab file with all kinds of fun logs in it (cbs, winupdate, and logs from the tool itself) which I've zipped and attached to this post!
    Windows Update stuck checking. Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Yeurgh - it'll take me an age to go through this lot!
    Might get lucky, though
    back later.
      My Computer


  3. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #13

    Haha, my apologies! I noticed that the particular instance of CBS.log was well over 300MB for some reason...

    But no rush. I'm headed to bed myself but wanted to check this beforehand. I'll check back at random tomorrow, so again, no rush.

    Also, thanks!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    The CBS.log is more revealing now...
    The updates failing, listed by error code, are...

    0x8e5e0147 JET_errBadPageLink
    KB3074543
    KB3046017
    KB3078601
    KB3087038
    KB3078667
    KB3087039
    KB3078601

    0x8e5e0152 JET_errBadParentPageLink
    KB3083992
    KB3080149
    KB3060716
    KB3071756

    Both these errors appear to relate to a failure to install certificates properly, and seem to result from corruption in the SoftwareDownload folder.

    Open an Elevated Command Prompt
    Run the following commands
    *
    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV
    *
    reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
    *
    Install only the oldest update found - and reboot once installed (hopefully!)
    then go back to Windows updates and install the others.
    If it doesn't install, post the new Windowsupdate.log file.
      My Computer


  5. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #15

    Aha! I'll get to that right now, thanks!
      My Computer


  6. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #16

    Well, it's been sitting here checking for updates for about 10 minutes now.
      My Computer


  7. Posts : 10,485
    W7 Pro SP1 64bit
       #17

    Let it check for at least 24 hours.
      My Computer


  8. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #18

    UsernameIssues said:
    Let it check for at least 24 hours.
    That seems pretty excessive.

    But regardless, it found the same 11 updates that have been available for ~2 months now. There were multiple from 8/11/2015, so I selected one, clicked to install, and it failed instantly. Attached is the new Windows Update log.
    Windows Update stuck checking. Attached Files
      My Computer


  9. Posts : 10,485
    W7 Pro SP1 64bit
       #19

    Unfortunately, there are several threads about Windows Update checking "forever". Some forum members get the list of updates within 20 minutes; but more than one member reported that it took about 20 hours. Perhaps that will be fixed someday, but until then - letting it sit for at least 24 hours is my suggestion. I used to suggest leaving it overnight, but that was not long enough for some members.


    As for the same updates: let's see what NoelDP finds.
      My Computer


  10. Posts : 86
    Windows 7 Home Premium
    Thread Starter
       #20

    UsernameIssues said:
    Unfortunately, there are several threads about Windows Update checking "forever". Some forum members get the list of updates within 20 minutes; but more than one member reported that it took about 20 hours. Perhaps that will be fixed someday, but until then - letting it sit for at least 24 hours is my suggestion. I used to suggest leaving it overnight, but that was not long enough for some members.


    As for the same updates: let's see what NoelDP finds.
    Ouch, that's pretty intense. Thankfully it only took around 15-20 minutes for it to find the updates. However, one of the oldest instantly failed.

    It also randomly tries to tell me that Windows isn't genuine, which is apparently a problem that can happen with pre-build PCs and laptops. I tried a solution that actually came from NoelDP in an ancient thread on these forums, and it seemed to work at first, but it's still popping up at random with the same thing saying it isn't genuine.

    But I'll save that issue for later, unless it turns out the whole WUpdate thing is a mass crop of corruption that would best be remedied by a format/reinstall. I'd just need to know if the current product key would work or not; I've heard of folks running in to trouble trying to reinstall and use their pre-built's product key.
      My Computer


 
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