Windows seven update issues

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  1. Posts : 11
    Windows 7 Home premium x64
       #1

    Windows seven update issues


    My pc appears to be running ok except my windows update has started to fail updates.
    The system downloads updates automatically and then installs them but they are then failing.
    These three updates in particular are failing with an error code 80073701

    KB3060716
    KB2952664
    KB3071756

    I have scanned the system for Malware, viruses etc .
    I downloaded Win 7 x64 update readiness tool. That ran ok and was successful but I still had update problems.

    What are my next steps ?.
    I can see a clean install coming here but would prefer not to go there if possible .
    Thanks in advance for any help /advice.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to our forum Winuser789.

    The first step is to complete this tutorial so our expert can have a look.

    Windows Update Posting Instructions
      My Computer


  3. Posts : 11
    Windows 7 Home premium x64
    Thread Starter
       #3

    Thanks Layback bear I will work through that and reply.
      My Computer


  4. Posts : 11
    Windows 7 Home premium x64
    Thread Starter
       #4

    Hello Layback Bear.
    I ran Surt successfully.
    I ran SFC Scan successfully. Scan found some corrupt files but could not repair all of them, could not upload CBS file .
    Your limit is 8.MB.my zipped file is 168 MB.
    Should I open the CBS log folder and only copy the file for todays run ?
    I re ran windows up dates. They failed ,error code 80073701 ,see snip tool jpeg attached.
    Attached Thumbnails Attached Thumbnails Windows seven update issues-recent-update-capture.jpg  
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    We will just have to wait for Noel to drop by. He will give exact instruction on what to do next.
    He is always bust so just hang in there.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    'bust' ...'busy' :)
    Please compress the CBS.log file before upload
      My Computer


  7. Posts : 2,181
    Win7, Win10, Win11
       #7

    If CBS.zip is too big, can you upload it to https://www.sendspace.com/ and send the link?

    However, let Noel help you with all this, he's our specialist for Windows Updates and Activation.

    Thank you, for your patience.

    John
      My Computers


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    The best fileshare sites I know are DropBox and OneDrive. Unless you are already subscribed to another please use one of those.
      My Computer


  9. Posts : 11
    Windows 7 Home premium x64
    Thread Starter
       #9

    Noel I have a drop box account.
    I have loaded the zipped CBS file into a folder.
    How do I now create a link to invite you to view the file .
    Should be simple I know but I have not used drop box for ages and mi memory is letting me down at the moment.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I know the feeling!
    If you open your Dropbox folder and right-click on a file in it you should be offered the option to create/copy a link (Share it) - make sure that the permissions are such that 'Anyone with the link can open it'
      My Computer


 
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