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Windows 7: Failed windows updates KB3078071, KB3060716, KB3071756.

18 Aug 2015   #1

Failed windows updates KB3078071, KB3060716, KB3071756.

Had problems with the following Windows updates: KB3078071, KB3060716, KB3071756.

Error codes: 80070490 and 8E5E03FA.

Please find attached cbs,log, check_SUR, and SFCfix files.

Thanks in advance.

Attached Files
File Type: txt SFCFix.txt (1.7 KB, 3 views)
File Type: txt sfcdetails.txt (127.8 KB, 1 views)
File Type: log CheckSUR.log (740 Bytes, 6 views)
My System SpecsSystem Spec
27 Aug 2015   #2

Windows 7 x64

I can't promise you that this will work for others having this problem. I attempted to install these updates one at a time and then review the CBS.log file in C:\Windows \Logs\CBS to try and find what was failing. In the area of the errors I saw another update mentioned.

One update was KB2922229 and the other was KB2984976. I believe the updates KB3071756 and KB3060716 replaced the others from an earlier time including last month. I uninstalled both KB2922229 and KB2984976, rebooted and checked for updates again. It said the same two updates were available, KB3071756 and KB3060716. I went ahead with the installation and they installed successfully.

Your situation may be caused by different problems. If you are not comfortable reviewing logs or uninstalling previous updates, do not do this. If you see the same information I saw, then it just may work for you also.

I realize there is a lot of KB noise in my writeup above. So bottom line as follows:

Uninstall/remove both KB2922229 and KB2984976, reboot and then check for updates. Install the 2 udpates from this month and if you have the same problem as I did, they will successfully install.

I just registered for this forum, just to post this answer.
I found this in the Microsoft forum.
Helped me, so I hope it helps you too.
My System SpecsSystem Spec
28 Aug 2015   #3


Thanks of much for your post. I am not sure my situation is exactly the same. I looked at my cbs.log file and it is hard for me to figure out what is going on. I am attaching the cbs.log recorded during one of these failed downloads in case there is someone interested in taking a look. Thanks.
My System SpecsSystem Spec


 Failed windows updates KB3078071, KB3060716, KB3071756.

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