Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Genuine ID

21 Aug 2015   #11

Windows Pro x64

Quote   Quote: Originally Posted by NoelDP View Post
The DVD reference you give is for an RTM disk, I believe - the installed OS is at SP1 level.

Your best bet is to attempt telephone activation and speak to an operator.
The installed Key is a Retail Key (and I use Scan myself for some stuff - so I know they are reputable) - there is the possibility that you've misread a character from the Proof of License card, or that the Key you have is one which isn't valid for installing on SP1 (MS changed the algorithm for SP1, and this invalidated a number of Keys, although they still work for RTM installs)

Until the machine goes out of grace, I can't tell you much more than that - although it may help if you install KB971033 and post the MGADiag again, I suspect it will tell us nothing new yet.

When you speak to the operator - ask these questions if they tell you it's blocked, still

1) When was it blocked?
2) Why was it blocked? - too many activations?/Abuse?/multiple machines?
3) what type of block is it? (There are at least three different types)
4) what type of Key is it? (upgrade or Full? - although your packaging should state this!)

If you have the relevant paperwork - receipts, case, POL card, etc, ask if they will issue a new Key.

telephone activation (operator calls)
Click on the Start button
in the Search box, type
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Thanks for the reply. I have activated my copy of win 7Pro with a slip streamed copy including SP1 without any problems in the past. Also my copy is a full version and not an upgrade. I have the box it came in and the card with the license, but no receipt. I will contact MS again as you suggest and see what they can or will do. At the moment i'm running Win 10 Pro and Win 7 is on my spare SSD.

My System SpecsSystem Spec

 Genuine ID

Thread Tools

Similar help and support threads
Thread Forum
Another non genuine copy of Windows that is in fact genuine problem
There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer. Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to...
Windows Updates & Activation
Genuine state set to non-genuine (0x00000000) for application Id 55c92
My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not...
Windows Updates & Activation
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?
Hi Sevenforums, I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do? Thanks!
Windows Updates & Activation
ASUS Notebook - Genuine Windows but getting not genuine messages
Hi I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer. It has just recently started throwing up messages that my...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:45.
Twitter Facebook Google+