WINDOWS UPDATE does not download update files

betaupsilon said:

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded :_______________. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

I don't see the log attached, can you try re-attaching it?

betaupsilon said:

shadow2201 said:

betaupsilon said:

I just did a FRESH install of WIN7 on a new partition on my hard drive which has 2 other partitions with separate systems. I am having difficulties getting the WINDOWS UPDATE to work correctly to bring this FRESH install current. Attached is my CBS log that is compressed.

I already downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821-v34-x86. It is currently running & searching for updates which I doubt will find any if nothing has been downloaded. I have also downloaded :_______________. I have not tried this yet. I am waiting for the READINESS tool to complete its job.

Is there anything in my CBS log that indicates problems? What else should I try?

Appreciate any assistance

I don't see the log attached, can you try re-attaching it?

You see it now?

Yup it's there now.

FOLLOW UP: the message displayed when attempting to download is "Downloading 3 updates 0Kb total 0% complete". As a test I chose 3 optional updates: KB2732059, KB2750841, & KB2773072.

I then deselected the above & tried an IMPORTANT update KB2786081. SAME result.

It appears if I delete the contents of the SOFTWARE DISTRO folder I can get the updates to download. However, if I choose a subset of updates they will download, but when I go to choose another subset of updates after completion of the 1st subset & reboot the UPDATE will not download the next subset. I have to delete the contents of the SOFTWARE DISTRO every time in order to update. This means enduring the long pause while WINDOWS checks for updates.

I also tried MICROSOFT FIX IT 50202 (aggressive mode). It pretty much did the same as deleting the entire contents of SOFTWARE DISTRO. Even so the behavior is still the same. I cannot do updates in subsets. I could do all of them at once, but those that FAIL I would have to PURGE & REPEAT.

So is there an update on WINDOWS UPDATE to download?

You appear to have a problem with the Windows Update Agent.
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.

NoelDP said:

You appear to have a problem with the Windows Update Agent.
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.

I tried Windows6.1=kb947821-v34-x86 which I assume is the System Readiness Tool. Attached are the 2 CheckSUR logs. They do not appear to indicate anything wrong.

BTW: my update agent is windows update agent 7.6.7600.320 which was installed by update kb976902 on 11/20/2010. Is that current or is there a better version I should load up?

I selected to install all of the optional updates. The update utility dialog box states:
"Downloading 43 updates (0 KB total, 0^ complete)".

I then launched Windows6.1-KB947821-v34-x86 & the dialog box indicates that this installer is searching for updates already on the computer. The search grinds on for 30+ minutes before a pop-up dialog box asks to install the HOTFIX. At the same instant in time the update utility indicates that it is downloading 117.6 MB & proceeds to download all of the files. This behavior is repeatable. I did it 3X over.

This must indicate something, but I am not equipped to debug it. What else can be done?