Unable to run Windows update - Windows 7 Pro 64 bit

Paul A · 21 Aug 2015

Hi

I'm running Windows 7 Professional SP1 - 64bit on a custom built desktop and I'm unable to run Windows update.

The error I am seeing is 8007370B (sometimes 8007370D). I've attached a screenprint of this error.

I have installed and run the System Update Readiness Tool and I still get the same error.

If I run sfc/scannow from an administrator command prompt, I get the message "Windows Resource Protection could not perform the required operation" (screenprint attached)

I have also attached the CBS log.

Any advice would be greatly appreciated.

Thanks

Paul

NoelDP · 21 Aug 2015

Here's your CheckSUR report summary...

Code:

Summary:
Seconds executed: 1715
 Found 65366 errors
  CSI Manifest Missing Total count: 1
  CSI Missing Deployment Key Total count: 2264
  CSI Corrupt Component Keyform Total count: 2
  CSI Missing Identity Total count: 1
  CSI Corrupt Identity Total count: 1
  CSI C Mark Deployment Not Marked Total count: 2
  CSI C Mark Deployment Missing Total count: 14
  CBS Watchlist Package Missing Total count: 27872
  CBS Watchlist Component Missing Total count: 35206
  CSI Missing Winning Component Key Total count: 3

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-i..ipprofile.resources_31bf3856ad364e25_6.1.7700.16385_en-us_7a8be9ac30fb85c9.manifest

I daren't even think about attempting to repair that lot!

You may be lucky, and a Repair install may work - if not you're going to have to do a clean install.

See here for instructions on the Repair - Repair Install

Paul A · 22 Aug 2015

Ouch

Thanks for your help