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Windows 7: Unable to run Windows update - Windows 7 Pro 64 bit

21 Aug 2015   #1
Paul A

Windows 7 Professional SP1 - 64 bit
Unable to run Windows update - Windows 7 Pro 64 bit


I'm running Windows 7 Professional SP1 - 64bit on a custom built desktop and I'm unable to run Windows update.

The error I am seeing is 8007370B (sometimes 8007370D). I've attached a screenprint of this error.

I have installed and run the System Update Readiness Tool and I still get the same error.

If I run sfc/scannow from an administrator command prompt, I get the message "Windows Resource Protection could not perform the required operation" (screenprint attached)

I have also attached the CBS log.

Any advice would be greatly appreciated.



Attached Images
Unable to run Windows update - Windows 7 Pro 64 bit-windows-update-error.png Unable to run Windows update - Windows 7 Pro 64 bit-sfc-error.png 
My System SpecsSystem Spec
21 Aug 2015   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Here's your CheckSUR report summary...
Seconds executed: 1715
 Found 65366 errors
  CSI Manifest Missing Total count: 1
  CSI Missing Deployment Key Total count: 2264
  CSI Corrupt Component Keyform Total count: 2
  CSI Missing Identity Total count: 1
  CSI Corrupt Identity Total count: 1
  CSI C Mark Deployment Not Marked Total count: 2
  CSI C Mark Deployment Missing Total count: 14
  CBS Watchlist Package Missing Total count: 27872
  CBS Watchlist Component Missing Total count: 35206
  CSI Missing Winning Component Key Total count: 3

Unavailable repair files:
I daren't even think about attempting to repair that lot!

You may be lucky, and a Repair install may work - if not you're going to have to do a clean install.

See here for instructions on the Repair - Repair Install
My System SpecsSystem Spec
22 Aug 2015   #3
Paul A

Windows 7 Professional SP1 - 64 bit


Thanks for your help
My System SpecsSystem Spec


 Unable to run Windows update - Windows 7 Pro 64 bit

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