SURT corruption issues


  1. Posts : 23
    Windows 7 Home Premium x64
       #1

    SURT corruption issues


    Hi,
    I just ran CheckSur Scan and there are some problems that I can't fix alone.
    You'll find enclosed the log file
    Thanks in advance for your help !
    SURT corruption issues Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Hello again
    Here's the error list - slightly abridged..
    Code:
    Summary:
    Seconds executed: 4362
     Found 65 errors
      CSI Manifest All Zeros Total count: 53
      CBS MUM Corrupt Total count: 6
      CBS Catalog Corrupt Total count: 6
    
    Unavailable repair files:
    	winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17207_none_71a4711066d83b13.manifest
    	winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17207_en-us_c425f8bb8d103b17.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17207_en-us_8d13b12bc9f0c3b8.manifest
    	winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17207_none_cb06a41ea6a2081d.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17207_none_f259db3fd643baac.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17207_en-us_6d650557f9d1d6fe.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17207_none_3e46a8a9805d3113.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17207_none_9832130dadca15bd.manifest
    	winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17207_en-us_5208ad7c927bb33c.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_none_7b212759c2c57270.manifest
    	winsxs\manifests\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_none_8575d1abf726346b.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_11.2.9600.17207_none_56bb37796c7cdd49.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17207_en-us_ef533687186cd091.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17207_none_7299af5f5f904701.manifest
    	winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17207_none_470d379fc31eb3e5.manifest
    	winsxs\manifests\amd64_microsoft-windows-ieframe.resources_31bf3856ad364e35_11.2.9600.17207_en-us_72311330e2ae0184.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17207_none_7a311a0f96a3bd03.manifest
    	winsxs\manifests\wow64_microsoft-windows-ie-directxtransforms_31bf3856ad364e35_11.2.9600.17207_none_8485c461cb047efe.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17207_none_ddfce15780be36d5.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17207_none_949437a28c63f217.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17207_none_5767556969004c49.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17207_none_974de2dbebc995ef.manifest
    	winsxs\manifests\amd64_microsoft-windows-inetres-adm_31bf3856ad364e35_11.2.9600.17207_none_d0fa2558acd325db.manifest
    	winsxs\manifests\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_11.2.9600.17207_none_34e85eb98cc5318b.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.17207_none_11cccb092efe2b65.manifest
    	winsxs\manifests\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.17207_none_5fc40d80ff2e33ea.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17207_none_cfa1dc6afdbaa21e.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12_31bf3856ad364e35_11.2.9600.17207_none_d01f063efd6288ae.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12resources_31bf3856ad364e35_11.2.9600.17207_none_64d637192236bc4d.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17207_none_a83b80247378f40a.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.2.9600.17207_none_a561e322089121aa.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17207_none_6bab09c8a620a1d1.manifest
    	winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17207_none_269457afd2b12152.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_11.2.9600.17207_none_e190aa2949f9c96b.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17207_none_2a0e7559a183dadf.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-htmlrenderingmedia_31bf3856ad364e35_11.2.9600.17207_none_a0eb76266e4bb104.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17207_none_baa86d9c0c1d7704.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.2.9600.17207_none_a58161d817c67274.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17207_en-us_50ed7c9ff67912e6.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-datawarehouse_31bf3856ad364e35_11.2.9600.17207_none_291901e8156b2e9c.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-timeline_is_31bf3856ad364e35_11.2.9600.17207_none_5c40d009de8cb6e7.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17207_none_29f7faf5af38ad6f.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.17207_none_e453be7db6d2bc82.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12.resources_31bf3856ad364e35_11.2.9600.17207_en-us_52ade1376e8e68e1.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17207_none_1e0fd7d054d608c3.manifest
    	winsxs\manifests\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17207_none_2ac4ce4f42e6ade5.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17207_none_e8e0d726863a64c7.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-timeline_31bf3856ad364e35_11.2.9600.17207_none_2f3ac44b7ed58d6c.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17207_none_4251554c4f760f3a.manifest
    	winsxs\manifests\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_11.2.9600.17207_none_4ca5ff9e83d6d135.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.2.9600.17207_none_a9fd095471bae563.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17207_en-us_04f57057fd2bcdaa.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..resources.resources_31bf3856ad364e35_11.2.9600.17207_en-us_1dd7fb652c98910e.manifest
    	servicing\packages\Package_1_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_1_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_2_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_2_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_3_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_3_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_4_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_4_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_for_KB2962872_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_for_KB2962872_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    	servicing\packages\Package_for_KB2962872~31bf3856ad364e35~amd64~~11.2.1.0.mum
    Looks like they are all from the same update, so it shouldn't be too difficult a fix.
    I'll post a protocol later.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - tmeab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder tmeab in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 23
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Hi NoelDP,
    I ran the protocol and reading the results, I think everything is solved !
    I await your opinion
    Thanks again
    SURT corruption issues Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Code:
    Summary:
    Seconds executed: 1795
     Found 59 errors
     Fixed 59 errors
      CSI Manifest All Zeros Total count: 53
      Fixed: CSI Manifest All Zeros.  Total count: 53
      CBS MUM Corrupt Total count: 6
      Fixed: CBS MUM Corrupt.  Total count: 6
      Fixed: CBS Paired File.  Total count: 6
    Looks good to me!

    How is the SFC scan?
    If it's OK, do a Check for Updates, and try installing the oldest found update - if that's OK, try the rest.

    If any fail, post the C:\Windows\windowsupadte.log file.
      My Computer


  6. Posts : 23
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Hi NoelDP
    The SFC scan is ok and All updates are ok too !
    You're a great professional !
    Thanks for your help
    Regards from Paris and see you soon for the next Rugby word cup :)
    I close this thread
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Great! Good luck! (...but not at the rugby :))
      My Computer


  8. Posts : 1
    windows 7 64 bit
       #8

    help me Noel!
    I have win 7 ultimate x64 and I cannot install updates due to following errors:
    80071a91
    80073712
    800b0100
    thus blocking several updates (24).
    I tried to use System update Readiness tool and I corrected some error but still these enclosed in the log.
    I'm not sure if the problem is for that , but anyway I'm not able to find those manifests files... I checked two windows 7 insallaton that I've (win 7 x86 and win7 x64).
    What can I do?
    Thank you very much.
    SURT corruption issues Attached Files
      My Computer


 

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