Illegal OS after 4-5years ?

shaker351 · 03 Jul 2015

Hi to all members, this is my first posting & am average PC know how user so am not up with all technical terms !
My laptop is approximately 5-6yr. old ( HP Pavillion dv6 - 1215ax, 4gb ram, 175gb hd ) original came with os Vista Home Premium already installed . Twelve months after purchasing I installed Windows 7 Ultimate x 64bit & have been using this os for the past 4yrs , formatting approximately every year & reinstalling using the same activation code, no problems until now. After reinstalling 7Ultimate an error ( bottom right hand corner of monitor ) indicating the os was an illegal copy ? I contacted Microsoft who advised me to purchase a legal copy & code !
Firstly why after 4-5yrs using the same rego code is this possible, & secondly being an aged pensioner why should I have to purchase another os code etc. to replace what has been working for a number of years ?
Any advice or suggestions would be most appreciated,

Ranger4 · 03 Jul 2015

Hi shaker351, welcome to Windows Seven Forums. Us older guys are still going as I am in the same boat as you.

Please post the necessary information as per this link below.

Windows Genuine and Activation Issue Posting Instructions

shaker351 · 04 Jul 2015

Hi Shawn.
Not sure whether I've completed your directions correctly as after I hit the Select All button which highlighted all info, I then hit the # button which removed the darkened area over the info ! As there was no Submit New Thread button I hit the Next Thread button ( Hope you received applicable info required ).
Cheers Dennis.

shaker351 · 04 Jul 2015

Code:

 
Diagnostic Report 
(1.9.0027.0):Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TQGX8-C8B9B-BGXFF
Windows Product Key Hash: zwm29/2Er/jco/UzoZnol3s8ds4=
Windows Product ID: 00426-065-1031097-86875
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Prompt
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Prompt
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGXFF</PKey><PID>00426-065-1031097-86875</PID><PIDType>5</PIDType><SID>S-1-5-21-955667304-72184913-1336263392</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.17</Version><SMBIOSVersion major="2" minor="4"/><Date>20090818000000.000000+000</Date></BIOS><HWID>48013D07018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-065-103109-00-3081-7601.0000-0812015
Installation ID: 009586394314944536944700963784708654129285019373907323
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: BGXFF
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 12/07/2015 4:11:35 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqis1FaKQF0QMy7mVPlkKADLmogaKEJgHuJ+KA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HP      3060    
  FACP   HP      3060    
  HPET   HP      3060    
  BOOT   HP      3060    
  MCFG   HP      3060    
  SLIC   HPQOEM  SLIC-MPC
  SSDT   AMD     PowerNow

 
-----------------------------------------
Windows Validation 
Data-->
 
 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 
0xc004f012
Windows Product Key: *****-*****-TQGX8-C8B9B-BGXFF
Windows 
Product Key Hash: zwm29/2Er/jco/UzoZnol3s8ds4=
Windows Product ID: 
00426-065-1031097-86875
Windows Product ID Type: 5
Windows License Type: 
Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: 
{6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}(1)
Is Admin: Yes
TestCab: 
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 
0x80070002
Product Name: Windows 7 Ultimate
Architecture: 
0x00000000
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error: 
 
Validation Diagnostic: 
Resolution Status: N/A
 
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, 
hr = 0x80070002
 
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe 
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 
0x80070002
 
 
OGA Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program 
Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: 
Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls 
and plug-ins: Prompt
Initialize and script ActiveX controls not marked as 
safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: 
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe 
for scripting: Prompt
 
 
File Scan Data-->
File Mismatch: 
C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
 
Other data-->
Office Details: 
<GenuineResults><MachineData><UGUID>{6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGXFF</PKey><PID>00426-065-1031097-86875</PID><PIDType>5</PIDType><SID>S-1-5-21-955667304-72184913-1336263392</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 
Pavilion dv6 Notebook 
PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.17</Version><SMBIOSVersion 
major="2" 
minor="4"/><Date>20090818000000.000000+000</Date></BIOS><HWID>48013D07018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS 
Eastern Standard 
Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
 
 
Spsys.log Content: 0x80070002
 
 
Licensing Data-->
Software licensing service version: 
6.1.7601.17514
 
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System 
- Windows(R) 7, RETAIL channel
Activation ID: 
a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 
00426-00172-065-103109-00-3081-7601.0000-0812015
Installation ID: 
009586394314944536944700963784708654129285019373907323
Processor Certificate 
URL: SpcService Web Service
Machine 
Certificate URL: RacService Web Service
Use 
License URL: UseLicenseService Web Service
Product 
Key Certificate URL: PkcService Web Service
Partial 
Product Key: BGXFF
License Status: Notification
Notification Reason: 
0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted 
time: 4/07/2015 4:00:08 PM
 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 
N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not 
Registered - 0x80040154
Admin Service: Not Registered - 
0x80040154
HealthStatus Bitmask Output:
 
 
 
HWID Data-->
HWID Hash Current: 
NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqis1FaKQF0QMy7mVPlkKADLmogaKEJgHuJ+KA==
 
 
OEM Activation 1.0 Data-->
N/A
 
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker 
version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
 
  ACPI Table Name OEMID Value OEMTableID Value
 
APIC   HP      3060    
 
  FACP   HP    
  3060    
 
HPET   HP      3060    
 
  BOOT   HP    
  3060    
 
MCFG   HP      3060    
 
  SLIC   HPQOEM  SLIC-MPC
 
SSDT   AMD     PowerNow

NoelDP · 04 Jul 2015

The Key in use is an MSDN Key from a not-for-resale MSDN account.

Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it toyou was not entitled to do so.

You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read thefollowing posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment formanufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

Also - have alook at this video....

http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft- fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx

shaker351 · 12 Jul 2015

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TQGX8-C8B9B-BGXFF
Windows Product Key Hash: zwm29/2Er/jco/UzoZnol3s8ds4=
Windows Product ID: 00426-065-1031097-86875
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Prompt
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Prompt
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6AC436C3-F9B2-4EFF-BD26-9BBFC214CDB8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGXFF</PKey><PID>00426-065-1031097-86875</PID><PIDType>5</PIDType><SID>S-1-5-21-955667304-72184913-1336263392</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.17</Version><SMBIOSVersion major="2" minor="4"/><Date>20090818000000.000000+000</Date></BIOS><HWID>48013D07018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-065-103109-00-3081-7601.0000-0812015
Installation ID: 009586394314944536944700963784708654129285019373907323
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: BGXFF
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 12/07/2015 4:11:35 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqis1FaKQF0QMy7mVPlkKADLmogaKEJgHuJ+KA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 3060
FACP HP 3060
HPET HP 3060
BOOT HP 3060
MCFG HP 3060
SLIC HPQOEM SLIC-MPC
SSDT AMD PowerNow

NoelDP · 12 Jul 2015

..and nothing has changed.
Nothing WILL change, until you change the Product Key

shaker351 · 15 Jul 2015

Hi NoelDP,
Sorry not to get back sooner. I have since, contacted & reported the counterfeit OS copy to Microsoft as suggested, so will now have to wait for a reply. Will advise you when a decision is made.
Thanks again.

NoelDP · 15 Jul 2015

Good luck!

shaker351 · 10 Sep 2015

Hi NoelDP,
Just thought I would like to advise, today 11Sept. (2months down the track since applying for Illegal copy replacement, which I might add I didn't hold much of a chance for) a 'Microsoft' package was hand delivered containing both 32 & 64bit OS discs, rego & product Key etc (hope this isn't an Illegal Copy). B-----dy big surprise to me !
Now all that I have to do is work out the right way to get rid of all existing OS and replace with new one supplied. The laptop originally was purchased from 'GraysonLine' which had Vista Home Premium already installed & I just installed the OS7 over the top (Vista is probably still hiding somewhere on the PC ?) Maybe someone has the correct way to uninstall & install the new OS !

I would sincerely like to thank all member suggestions and advice, especially 'NoelDP', thanks mate, Much Appreciated.

Illegal OS after 4-5years ?

Illegal OS after 4-5years ?

Altered Report !

Nothing has changed !

Illegal OS Copy !