Windows 7 popup not genuine, error 0x8004fe22

GingerA · 29 Aug 2015

Hi there,

Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is!

Below is the output of MGADiag, could someone be so kind to help please?

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X9DYY-72CJF-Q9XDY
Windows Product Key Hash: XXtnEwPDURi1HbpbLDE7/fzfbrc=
Windows Product ID: 00371-OEM-9312463-39321
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3B607452-8C8D-40E3-93B1-2DF12ADBEF94}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3B607452-8C8D-40E3-93B1-2DF12ADBEF94}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q9XDY</PKey><PID>00371-OEM-9312463-39321</PID><PIDType>8</PIDType><SID>S-1-5-21-744707408-1413878345-319970644</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.70</Version><SMBIOSVersion major="2" minor="7"/><Date>20120316000000.000000+000</Date></BIOS><HWID>BCCC3B07018400FE</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Softwarelizenzierungsdienst-Version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Aktivierungs-ID: da22eadd-46dc-4056-a287-f5041c852470
Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Erweiterte PID: 00371-00186-124-639321-02-1031-7601.0000-0152012
Installations-ID: 003966124104031365474632709462514891327824545351443173
Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
Teil-Product Key: Q9XDY
Lizenzstatus: Lizenziert
Verbleibende Windows Rearm-Anzahl: 3
Vertrauenswürdige Zeit: 30.08.2015 00:25:06

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 8:29:2015 12:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: QgAAAAEABgABAAIAAQADAAAABAABAAEAHKImURYOYjRK3doBaD04oTCotHo4lwRRiqk+5CISXMMWRnJW2g61ZC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  AAFT            ALASKA        OEMAAFT 
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  SSDT            IdeRef        IdeTable
  BGRT            ALASKA        A M I

Layback Bear · 29 Aug 2015

Welcome to our forum GingerA.

It appears that your system has a retail mother board.

Could you let us know what motherboard your system has.

Use this little tutorial by Brink to fill in your system specs.

System Info - See Your System Specs

A legal Windows 7 Pro cost around $140.00 in the U.S.A.

GingerA · 29 Aug 2015

Hi Layback Bear, thanks for looking at my "case".

My MB is an ASRock H61M/U3S3

Layback Bear · 29 Aug 2015

Their lies the problem.

You have a after market Retail motherboard and a
Windows License Type: COA SLP

OEM SLP keys are only good on the computer it was original activated on.
OEM SLP key is what a computer manufacture use.

Example:
Dell
HP
That make your installation of this Windows 7 on your computer counterfeit.

You need to get a legal copy of Windows 7 and it's proper activation COA key.

GingerA · 30 Aug 2015

Thanks for letting me know Bear!

Now I found the original DVD, which indeed is for distribution for new Dell PCs only. I don't own a Dell.
I bought it from a big ebay seller, so not some shady download. I paid good money for it. The Seller told me it is OK to use it on a non Dell.

Now I should have informed myself better and I understand this probably wasn't legal.

To get my PC on the right and legal track, two more questions please:

what exactly do I have to look for when buying a new Win 7, to not fall in a similar trap again?
Is there a way to just switch to the new Key or will I have to set up my system completely new?

Layback Bear · 30 Aug 2015

Because their is no way to know what that Dell DVD installed or didn't install I recommend do a Clean Install with a proper Microsoft DVD and the proper COA key for proper activation.

I buy all my Microsoft operating system from a well established local computer store.
No games, gimmicks, tricks and no sales. You get what you pay for.

Remember a $3000.00 computer is a $3000.00 door stop without a proper operating system, activated properly.

Windows 7/64 Pro is $140.00

ThrashZone · 30 Aug 2015

Hi,
Yea I'd report the buy from ebay asap

Look for oem/ system builders copies they're about all that's left but the price LBB posted is correct 140.us
Newegg has them so does Amazon
You can also contact the computer manufacture unless this is a custom build that is

GingerA · 30 Aug 2015

ThrashZone said:

Hi,
Look for oem/ system builders copies ...

I have a custom build PC and I am a bit confused what to look for now.

OEM - does not fit me, right?

Seems like any single copy on ebay, amazon etc. has some suffix like OEM, MAR, refurbished, systembuilder and whatnot. Even the more exspensive ones do.

MS does only sell Win 10.

Which kind of WIn 7 version will work for me?

ThrashZone · 30 Aug 2015

OEM/ System builders is good for a new build I'm on one now
It can not be transferred to another mother board is all oem means.
Amazon.com: Microsoft Windows 7 Home Premium SP1 64bit System Builder OEM | Disc with Frustration-Free Packaging: Software

NoelDP · 03 Sep 2015

Sorry about the tardy appearance in the thread!

I don't think there is any need to buy a new license (it wouldn't work on the current install anyhow)

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

Code:

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S 
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S               
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
 
.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.