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#1
Pre-requisite updates for IE 11 not allowing me to update
Hello,
I am having a problem with trying to upgrade a PC from IE 9 to IE 11. I am doing an offline upgrade of IE 11 on a Dell OptiPlex 3010 with a fully secured patched Win 7 SP1 (32-bit) OS. This PC was using IE 9 due to several incompatible sites that the user needed to get to that wouldn't work in IE 11 but they now need to upgrade.
When I run the IE 11 install executable it acts as if it is downloading setup files and patches but then stops a minute or two in with a message that "You need to install some pre-requisite updates in order for IE 11 to install". It then takes me to a TechNet article describing what updates are needed. They're the following:
I had downloaded each update, copied each update to the desktop, and ran each update. Some came back as already installed while other's came back un-applicable. I believe two of the updates did actually need to be installed. So after trying all six I attempted to run the install again and was again told that there are pre-requisite updates that need to be installed. I also tried a reboot, did the same thing.
- KB2729094
- KB2731771
- KB2533623
- kb2670838
- kb2786081
- KB2834140
I had also tried this on another 3010 Win-7 32-bit PC that needed upgraded to 9 and it had worked fine. IE9 was upgraded to 11. So I am not sure what other updates I could need or why this wouldn't work on this particular PC. Any help would be greatly appreciated! Thanks!