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Windows 7: Windows 7 Ultimate Product key quandry.

02 Sep 2015   #1

win 7 64 bit
Windows 7 Ultimate Product key quandry.

I have a Toshiba P675D-S7052 Laptop that came pre-installed with MS Win Home Premium. I conducted an anytime upgrade to Win 7 Ultimate 9 months ago; I forgot to mention that this is my wife's Laptop. I began using hers after she broke mine in a fit of non-understandable anger. She had let her anti-virus lapse, etc. I created a system recovery image; thank you to the big man above. Her system began running poorly and finally crashed. I installed the recovery image and all is well with one very large exception. I am receiving a message from MS saying that my Windows version innot authentic - the upgrade to ultimate. I don't have the upgrade key and am at my wits end. If my wife sees, "NON-Legitimate" on her screen in bold letters I'm done. Will anyone share a key or an idea with me - I am desperate. Many thanks. WSIII

My System SpecsSystem Spec
03 Sep 2015   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Windows Genuine and Activation Issue Posting Instructions

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Is the COA sticker still legible?
My System SpecsSystem Spec

 Windows 7 Ultimate Product key quandry.

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