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Windows 7: Windows OEM License Activation Question

05 Sep 2015   #1
swraman

7 x64
 
 
Windows OEM License Activation Question

Hello,

My activation problem has been resolved, however I am trying to understand how it was resolved.

My laptop came with an OEM Win 7 key.

I recently upgraded my laptop and did a clean install of 7 (not from recovery CDs), entered my Windows Product Key, but Activation failed. I figured its because of the hardware changes.

Then I tried the automated phone activation instructions, which I expected to fail, but it succeeded! I suspected Id have to talk to someone, explain that my PC had a hardwre change, but none of that was required...Anyone know what goes on behind the scenes of the phone activation?


My System SpecsSystem Spec
.
05 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Windows Genuine and Activation Issue Posting Instructions

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
https://www.microsoft.com/en-gb/howt...spx#PCPurchase
My System SpecsSystem Spec
05 Sep 2015   #3
swraman

7 x64
 
 

There is no problem...Please see the first post
My System SpecsSystem Spec
.

05 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the report anyhow - there's something wrong here, since the Recovery media are supposed to self-activate.
My System SpecsSystem Spec
06 Sep 2015   #5
swraman

7 x64
 
 

Heres the report...but as I mentioned in the original post, I didnt use recovery media to install. I used a clean copy of Windows 7 Home premium x64 that I downloaded from Microsoft.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V6QRM-W2BRR-P2HWF
Windows Product Key Hash: O9QzbTPo//o9OqAn5XjZAc9tmoQ=
Windows Product ID: 00359-OEM-9826127-26798
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3CEEA295-F6B7-4020-8E7E-EDB04D8E4471}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3CEEA295-F6B7-4020-8E7E-EDB04D8E4471}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P2HWF</PKey><PID>00359-OEM-9826127-26798</PID><PIDType>8</PIDType><SID>S-1-5-21-3958119752-881852484-2701325836</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>UX32A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>UX32A.214</Version><SMBIOSVersion major="2" minor="7"/><Date>20130129000000.000000+000</Date></BIOS><HWID>13520B00018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65808</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-261-226798-02-1033-7601.0000-1882015
Installation ID: 013090339982807056446982301336032216795644134650781645
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: P2HWF
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/6/2015 12:39:40 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:21:2015 14:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAgABAAEAAAABAAAAAwABAAEA4nOCnZgVHC9iJ7AzlHO2luKENk2WYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			_ASUS_		Notebook
  FACP			_ASUS_		Notebook
  HPET			_ASUS_		Notebook
  MCFG			_ASUS_		Notebook
  FPDT			_ASUS_		Notebook
  ECDT			_ASUS_		Notebook
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  SLIC			_ASUS_		Notebook
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  SSDT			DptfTa		DptfTab
  DMAR			INTEL 		SNB
My System SpecsSystem Spec
06 Sep 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You cleverly entered the Key from the COA sticker - most people (for some reason) use a key found with a Keyfinder app, which most of the time is the manufacturer's OEM_SLP Key, which only works with the Recovery media (and is already installed if that's used).
The first time the COA Key is used it may require telephone activation. After that, so long as the same hardware is involved, then it will activate OK over the internet for the next 4/5 times. It will then require telephone activation again. There is also an element of time-dependence involved (2/3 activations in a couple of days will make the servers twitch!)

Hope that helps explain things a little?
My System SpecsSystem Spec
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 Windows OEM License Activation Question




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