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Windows 7: Windows Update Hangs At Searching

07 Sep 2015   #1
Myke T

Windows 7 Ultimate x64
Windows Update Hangs At Searching

I just did a clean install of Windows 7 Ultimate SP1... Running Windows update for the first time, it installed the update agent, and downloaded a few updates no problem... Then later it ran again, and needed to update the update agent again... Now after that second agent update, searching for updates hangs... I let update run all day, and nothing.

My System SpecsSystem Spec
07 Sep 2015   #2

W7 Pro SP1 64bit

Restart the computer and manually install this update:
My System SpecsSystem Spec
08 Sep 2015   #3
Myke T

Windows 7 Ultimate x64

I have tried manually installing the updates, and it also hangs at the very beginning of that process, where it says checking for update... I also ran Fix it, and tried other workarounds, didn`t help... I`m an IT guy, and have installed Windows many, many times, and have never had this problem... I personally think it`s the latest update agent causing it to hang... Maybe Microsoft needs to put out a hotfix.
My System SpecsSystem Spec

08 Sep 2015   #4

W7 Pro SP1 64bit

I'm not sure why I see what I see:
Two computers on the same network and in need of the same patches can have drastically different scan times. 20 minutes for one and overnight for the other.

There are several threads discussing this very topic:
long scan times (overnight scans work for some)
high CPU usage (mostly during file validation)
high RAM usage as the entire process progresses

There has been an update issues this month...
...but it was pulled for some unknown reason.

The tin foil hat crowd is having fun speculating.
My System SpecsSystem Spec
08 Sep 2015   #5
Myke T

Windows 7 Ultimate x64

I`ll try that September update client and few other CMD commands... If update still hangs, I may just bump up to Windows 10.
My System SpecsSystem Spec
09 Sep 2015   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
10 Sep 2015   #7

Windows 7 Home Premium 32bit

Good morning,
same problem 'update hangs at searching' occured the first time a month ago. Neither a clean install (windows 7, home premium, x86) nor all the suggestions found at the microsoft website solved the problem. After trying a lot I had success with manually installing KB3060716. After this searching for update worked as it should work.... Until yesterday!!!! Same problem again. This time KB3087039 solved the problem. Don't know why and if it could be a solucion for others...

best regards
My System SpecsSystem Spec
12 Sep 2015   #8

Windows 7 64

Hi, I can confirm Cortado's solution!! KB3087039 works, on two pc's already!! Spread the word!
Thx Cortado!
My System SpecsSystem Spec

 Windows Update Hangs At Searching

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