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Windows 7: Every Shutdown now triggers a restart

11 Sep 2015   #11
GokAy

Windows 7 Ultimate x64 SP1
 
 

You should use the Report button instead for move requests.


My System SpecsSystem Spec
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11 Sep 2015   #12
krc52

Windows 7 64 bit
 
 

thank you GoKay. I am running the Clean up System files. Just to clarify, after I run that can I then delete the files I found in the Temp-PendingRenames folder? It just seems odd to me that all those files are the date that my shutdown problems began occurring. thx
My System SpecsSystem Spec
11 Sep 2015   #13
GokAy

Windows 7 Ultimate x64 SP1
 
 

I will PM NoelDP, he should be able to tell you what to do safely.
My System SpecsSystem Spec
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11 Sep 2015   #14
krc52

Windows 7 64 bit
 
 

Thank you for all your help. k
My System SpecsSystem Spec
11 Sep 2015   #15
krc52

Windows 7 64 bit
 
 

I went ahead and deleted the files in PendingRenames. I shutdown and it restarted as it has been doing BUT a message came on the screen that Windows was updating. First time I had seen that. I let it go and the update finished. Then I shutdown and it restarted and I got another update message so I let that go. After that update it restarted and the desktop and internet connection came up so fast, it is usually VERY slow. So, I haven't solved my restart problem but maybe something was fixed/updated. Is this any help to anyone as far as my restart issue?
I also saw that the TEMP folder in my System32 file was gone.
My System SpecsSystem Spec
12 Sep 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
12 Sep 2015   #17
krc52

Windows 7 64 bit
 
 

Even after removing the older CBS Per. files in the CBS folder the compressed (zip) size is 18MG. I will attach the WindowsUpdate.log.


Attached Files
File Type: zip WindowsUpdate.zip (191.7 KB, 0 views)
My System SpecsSystem Spec
12 Sep 2015   #18
krc52

Windows 7 64 bit
 
 

One time my system shutdown and did not restart but now it is doing it all again. I have attached a new WindowsUpdate log in zip file. I looked thru the 9/11 and 12 dates but it doesn't help me. Thanks for any help.


Attached Files
File Type: zip WindowsUpdate.zip (192.2 KB, 4 views)
My System SpecsSystem Spec
13 Sep 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the critical bit from the WU log -
Quote:
2015-06-17 06:18:41:619 1072 162c Service ** START ** Service: Service startup
2015-06-17 06:18:46:626 1072 162c Service *********
2015-06-17 06:19:00:588 1072 162c Agent * WU client version 7.6.7601.18804
2015-06-17 06:19:01:025 1072 162c Agent * Base directory: C:\windows\SoftwareDistribution
2015-06-17 06:19:01:025 1072 162c Agent * Access type: No proxy
2015-06-17 06:19:01:103 1072 162c Agent * Network state: Connected
2015-06-17 06:19:04:318 1072 162c Setup WARNING: SelfUpdate is in an error state
I definitely need the CBS data!
If it's too big to upload to the forum, please upload it to a fileshare site and post a link.
My System SpecsSystem Spec
13 Sep 2015   #20
krc52

Windows 7 64 bit
 
 

I have attached. There is also a CbsPersist_20150913004038.cab file. Needed?
Thank you.
My System SpecsSystem Spec
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 Every Shutdown now triggers a restart




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