Every Shutdown now triggers a restart

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  1. Posts : 32
    Windows 7 64 bit
       #1

    Every Shutdown now triggers a restart


    I have searched this forum before posting this question and have tried all the options: returning the BIOS to defaults, checking the power options, looking at regedit, msconfig, what the shutdown button does, etc and nothing has worked. It worked fine until two days ago. I didn't add any devices or new software. Any help appreciated! thx
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Try a System Restore to a date prior to the issue - System Restore
      My Computer


  3. Posts : 32
    Windows 7 64 bit
    Thread Starter
       #3

    I have tried a system restore to 9/6 but it didn't help. Also, I have started in Safe mode
    but the problem exists then too.
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    Can you try to run in cmd (perhaps Win+R works too):
    Code:
    shutdown /s
    Though I am not sure why restore didn't help.

    Maybe some hardware fault. Can you try removing front panel connections and start like that? You will have to use a screwdriver to short circuit the power on pins.
      My Computer


  5. Posts : 32
    Windows 7 64 bit
    Thread Starter
       #5

    So I tried the cmd line shutdown /s and it shutdown and restarted just like the button.
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #6
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    I suspect there are pending updates.
    please search cancel pending updates.

    Roy
      My Computer


  8. Posts : 32
    Windows 7 64 bit
    Thread Starter
       #8

    I read thru the page sent, thank you, but did not find a pending.xml file. I did however in that folder:
    C:\Windows\winsxs\ find many files all dates 9/10/15 in a folder named Temp and then a folder under that named PendingRenames. All the files there were dated 9/10/15. I did try to delete them but it said I needed permission. ?? I am the administrator on my sign on. Any help with all this? thx
      My Computer


  9. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #9

    Try not to delete them on your own, may make your system unbootable. Try Windows 7 SP1 Disk Cleanup Tool first. (Then if not solved, ask a knowledgeable person.) make sure you click "Clean up system files" and then you can safely delete all found.
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Admin please move to upadate/activation.


    please move to correct sub forum

    Roy
      My Computer


 
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