Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update fails Error - 80246008

18 Sep 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are a number of possible reasons for that -
%allusersprofile% may be undefined on you machine
Does C:\ProgramData\Microsoft\Network exist? - that's where it should be.

Have you moved any system or User folder off the C: drive?
If you open an Elevated Command Prompt, and run the following command, what is the resulting prompt?

CD %allusersprofile%


My System SpecsSystem Spec
.
18 Sep 2015   #12
nikhilnh

Windows 7 Home Premium 64 bit
 
 

C:\ProgramData\Microsoft\Network does exist. It's only the Downloader folder under the above directory that is not accessible , even though visible. I can't do anything with the folder, ie delete, rename etc. There's another folder called Connections under the same directory , which I don't have any trouble accessing.

CD %allusersprofile% in the elevated command prompt leads me to C:\ProgramData
My System SpecsSystem Spec
18 Sep 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah -
Open an Elevated Command Prompt, and run the following command

ICACLS %allusersprofile%\Microsoft\network /T

post the results.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
.

18 Sep 2015   #14
nikhilnh

Windows 7 Home Premium 64 bit
 
 

Noel, thanks for the help. I'll post the results, when I have access to my computer. Should have installed a remote login service on my home computer.
My System SpecsSystem Spec
18 Sep 2015   #15
nikhilnh

Windows 7 Home Premium 64 bit
 
 

Noel, here's the output from the command that you gave

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS %allusersprofile%\Microsoft\network /T
C:\ProgramData\Microsoft\network NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
BUILTIN\Administrators:(I)(OI)(CI)(F)
BUILTIN\Users:(I)(OI)(CI)(RX)
Everyone:(I)(OI)(CI)(RX)

C:\ProgramData\Microsoft\network\Connections NT AUTHORITY\SYSTEM:(F)
NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)

BUILTIN\Administrators:(F)
BUILTIN\Administrators:(OI)(CI)(IO)
(F)
Everyone:(RX)
Everyone:(OI)(CI)(IO)(GR,GE)
No mapping between account names an
d security IDs was done.
(RX,W)
No mapping between account names an
d security IDs was done.
(OI)(CI)(IO)(GR,GW,GE)
No mapping between account names an
d security IDs was done.
(F)
No mapping between account names an
d security IDs was done.
(OI)(CI)(IO)(F)

C:\ProgramData\Microsoft\network\Downloader NT AUTHORITY\SYSTEM:(OI)(CI)(F)
Nikhil-PC\Admin:(OI)(CI)(F)
Nikhil-PC\Nikhil:(OI)(CI)(F)

C:\ProgramData\Microsoft\network\Downloader\*: The system cannot find the path s
pecified.
Successfully processed 3 files; Failed processing 1 files

C:\Windows\system32>
My System SpecsSystem Spec
19 Sep 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - if even ICACLS is failing to read the files, then you have a serious problem...

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the ICACLS commands again and we'll see if anything has changed.
My System SpecsSystem Spec
19 Sep 2015   #17
nikhilnh

Windows 7 Home Premium 64 bit
 
 

Ran the CHKDSK, here are the results of the ICACLS command

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS %allusersprofile%\Microsoft\network /T
C:\ProgramData\Microsoft\network NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
BUILTIN\Administrators:(I)(OI)(CI)(F)
BUILTIN\Users:(I)(OI)(CI)(RX)
Everyone:(I)(OI)(CI)(RX)

C:\ProgramData\Microsoft\network\Connections NT AUTHORITY\SYSTEM:(F)
NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)

BUILTIN\Administrators:(F)
BUILTIN\Administrators:(OI)(CI)(IO)
(F)
Everyone:(RX)
Everyone:(OI)(CI)(IO)(GR,GE)
No mapping between account names an
d security IDs was done.
(RX,W)
No mapping between account names an
d security IDs was done.
(OI)(CI)(IO)(GR,GW,GE)
No mapping between account names an
d security IDs was done.
(F)
No mapping between account names an
d security IDs was done.
(OI)(CI)(IO)(F)

C:\ProgramData\Microsoft\network\Downloader NT AUTHORITY\SYSTEM:(OI)(CI)(F)
Nikhil-PC\Admin:(OI)(CI)(F)
Nikhil-PC\Nikhil:(OI)(CI)(F)

Successfully processed 3 files; Failed processing 0 files

C:\Windows\system32>



One thing that I noticed is after running the CHKDSK , the Downloader directory under C:\ProgramData\Microsoft\network folder has been turned into a file with a size of 0 KB.
My System SpecsSystem Spec
19 Sep 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

AH - so that's what happened!

OK - Open an Elevated Command Prompt, and run the following commands...

DEL C:\Programdata\Microsoft\Windows\Network\Downloader
MD C:\Programdata\Microsoft\Windows\Network\Downloader

ICACLS C:\Programdata\Microsoft\Windows\Network\Downloader
DIR C:\Programdata\Microsoft\Windows\Network\Downloader

post the results and reboot.

then run the last two commands again and post the new results.
My System SpecsSystem Spec
19 Sep 2015   #19
nikhilnh

Windows 7 Home Premium 64 bit
 
 

Noel, ran the suggested commands and here's the output

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DEL C:\Programdata\Microsoft\Windows\Network\Downloader
The system cannot find the file specified.

C:\Windows\system32>DEL C:\Programdata\Microsoft\Windows\Network\Downloade*
The system cannot find the file specified.

C:\Windows\system32>DEL C:\Programdata\Microsoft\Windows\Network\Downloader
The system cannot find the file specified.

C:\Windows\system32>help del
Deletes one or more files.

DEL [/P] [/F] [/S] [/Q] [/A[[:]attributes]] names
ERASE [/P] [/F] [/S] [/Q] [/A[[:]attributes]] names

names Specifies a list of one or more files or directories.
Wildcards may be used to delete multiple files. If a
directory is specified, all files within the directory
will be deleted.

/P Prompts for confirmation before deleting each file.
/F Force deleting of read-only files.
/S Delete specified files from all subdirectories.
/Q Quiet mode, do not ask if ok to delete on global wildcard
/A Selects files to delete based on attributes
attributes R Read-only files S System files
H Hidden files A Files ready for archiving
I Not content indexed Files L Reparse Points
- Prefix meaning not

If Command Extensions are enabled DEL and ERASE change as follows:

The display semantics of the /S switch are reversed in that it shows
you only the files that are deleted, not the ones it could not find.

C:\Windows\system32>del C:\ProgramData\Microsoft\Network\Downloader

C:\Windows\system32>help md
Creates a directory.

MKDIR [drive:]path
MD [drive:]path

If Command Extensions are enabled MKDIR changes as follows:

MKDIR creates any intermediate directories in the path, if needed.
For example, assume \a does not exist then:

mkdir \a\b\c\d

is the same as:

mkdir \a
chdir \a
mkdir b
chdir b
mkdir c
chdir c
mkdir d

which is what you would have to type if extensions were disabled.

C:\Windows\system32>MD C:\ProgramData\Microsoft\Network\Downloader

C:\Windows\system32>ICACLS C:\ProgramData\Microsoft\Network\Downloader
C:\ProgramData\Microsoft\Network\Downloader NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
BUILTIN\Administrators:(I)(OI)(CI)(F
)
BUILTIN\Users:(I)(OI)(CI)(RX)
Everyone:(I)(OI)(CI)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>DIR C:\ProgramData\Microsoft\Network\Downloader
Volume in drive C has no label.
Volume Serial Number is 3A21-58EF

Directory of C:\ProgramData\Microsoft\Network\Downloader

09/19/2015 12:25 PM <DIR> .
09/19/2015 12:25 PM <DIR> ..
0 File(s) 0 bytes
2 Dir(s) 164,211,982,336 bytes free

C:\Windows\system32>
My System SpecsSystem Spec
19 Sep 2015   #20
nikhilnh

Windows 7 Home Premium 64 bit
 
 

Noel, finally after executing the commands you suggested I am able to access C:\ProgramData\Microsoft\Network\Downloader folder. I also tried starting BITS service and now it starts without any errors ( first time since end of May). I am not going to try anymore steps. I'll wait for your instructions. Thanks a lot for your help.
My System SpecsSystem Spec
Reply

 Windows Update fails Error - 80246008




Thread Tools




Similar help and support threads
Thread Forum
Windows Update Error Code 80246008
Title pretty self explanitory. Didn't update for quite some time because.. Forgot.. I tried to google for the problem, some .reg's didnt even want to work and mostly just made me get the not enough memory error for explorer.exe http://image.prntscr.com/image/e8c8b6a5807141d9912bc5bbf963effe.png...
Windows Updates & Activation
Windows 7 update error 80246008 - since 08/13/2015
I thought this was going to do it, but alas, the BITS service is back to manual and NOT started...... System: Win 7 Home Premium SP1 Toshiba Satellite L775D-S7135 4 GB RAM (3.48 GB usable) AMD A6-3420M APU with Radeon(tm) HD Graphics 1.50 GHz 64-bit Operating System A little background -...
Windows Updates & Activation
Windows Update error code 80246008, Windows 7 Home Premium x64
Hi, For a while I have been having problems updating Windows 7 Home Premium x64 using Windows Update, getting the Error Code 80246008 (please “Error Code 80246008” pic attached). I decided to investigate this and found this Microsoft page: Windows Update error 80246008 - Windows Help ...
Windows Updates & Activation
Windows Update error 80246008
My computer for some reason has not been able to do updates for several weeks because I keep getting the above error. When I click on it to get help with this error it tells me I need to change or restart the Background Intelligent Transfer Service (BITS) by opening Administrative Tools, then...
Windows Updates & Activation
Windows Update Error 80246008 and more problems
Hello forum. I'm running Windows 7 Home Premium 64 bit. I checked the update log on our computer, and I was really surprised that every update has failed for months. I tried a manual update, and I got error 80246008. So I went to Administrative tools >>> Services >>>
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:43.
Twitter Facebook Google+