The only error in the CheckSUR or CBS.logs is this
Code:
Line 22159: 2015-09-25 13:56:57, Info CSI 0000045a [SR] Repairing 1 components
Line 22160: 2015-09-25 13:56:57, Info CSI 0000045b [SR] Beginning Verify and Repair transaction
Line 22163: 2015-09-25 13:56:57, Info CSI 0000045d [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\windows\Help\mui\0409"\[l:22{11}]"diskmgt.CHM" from store
- which SFC seems to have successfully repaired.
The Windowsupdate.log is a different story
Code:
2015-09-25 14:47:12:444 4400 d20 Handler C:\windows\SoftwareDistribution\Download\1b292d6fcf4a4d84664489f3ac73cabe\img\osfclient-x-none.MSP
2015-09-25 14:47:12:662 4400 d20 Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
2015-09-25 14:47:12:974 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:099 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:255 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:349 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:442 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:598 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:13:754 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:14:066 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:14:160 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:14:347 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:17:592 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:18:044 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:18:481 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:18:684 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:18:684 4400 d20 Handler MSP Error List:
2015-09-25 14:47:18:731 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:18:902 4400 d20 Handler No messages in the MSP error list.
2015-09-25 14:47:19:027 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:19:105 4400 d20 Handler : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2015-09-25 14:47:19:261 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:19:339 4400 d20 Handler Updating status for update 0.
2015-09-25 14:47:19:448 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:19:557 4400 d20 Handler : WARNING: First failure for update {5B8DEF78-F2DF-482B-96C7-C46DECD4839E}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = CA_BeginHelpTransaction
2015-09-25 14:47:19:682 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:19:760 4400 d20 Handler Stopping on first error due to FailOptTerminate.
2015-09-25 14:47:19:947 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:20:103 4400 d20 Handler Sending completion notification for update 0 ({5B8DEF78-F2DF-482B-96C7-C46DECD4839E}.201).
2015-09-25 14:47:20:213 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:20:337 460 1594 AU >>## RESUMED ## AU: Installing update [UpdateId = {B8ECB6A7-F583-44E7-9F53-A6D6E4E0BC04}]
2015-09-25 14:47:20:337 4400 d20 Handler WARNING: Removing sandbox from MSP source list failed. 0x8007066f
2015-09-25 14:47:20:447 460 1594 AU # WARNING: Install failed, error = 0x80070643 / 0x80070643
2015-09-25 14:47:20:462 460 1d50 Handler Using CBS interface ICbsSession7
2015-09-25 14:47:20:556 4400 d20 Handler : WARNING: Operation failed at update 0, Exit code = 0x8024200B
I suspect that this is a problem with the Office Source Engine - 7Please open an Elevated (Administrator) Command Prompt window and use the following commands....
net start ose
sc qc ose
sc queryex ose
sc qprivs ose
sc qsidtype ose
sc sdshow ose
Copy and paste the output to your reply
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.