Windows 7 deactivated itself and is not genuine anymore

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  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    Windows 7 deactivated itself and is not genuine anymore


    Hello,

    Today i logged in to my computer and a popup saying that my windows is not genuine came up. I was very confused as i have been using this same computer and windows for more than 3 and half years now. Im using an OEM version of windows but i havent had any hardware changes in the computer. I think it might be cause of a failed installation of Windows 10 as i did try to install it to my PC about a month ago. Also i do not have the original activation key.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4C6B18F4-78C3-4C70-BDE0-560B448BFA0B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150722-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4C6B18F4-78C3-4C70-BDE0-560B448BFA0B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3231480019-1523430423-4087982625</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>H61H2-M12</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.4</Version><SMBIOSVersion major="2" minor="6"/><Date>20111027000000.000000+000</Date></BIOS><HWID>F9BE3E07018400FE</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE standardaeg(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1061-7600.0000-1222012
    Installation ID: 012945282021507053438096195014756312609654867400677091
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 4
    Trusted time: 28.09.2015 14:17:01
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAMAAQABAAEAAgADAAAAAQABAAEA6GEOVLGfkE8VP7w+Lgd2fq84d/agg9ApS4dsci5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      SSDT			AMICPU		PROC
      WDTT			ALASKA		A M I
      ASPT			ALASKA		PerfTune
    Windows 7 deactivated itself and is not genuine anymore Attached Files
    Last edited by derekimo; 29 Sep 2015 at 13:37.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The install is counterfeit - you have a Product Key from a DELL machine on a retail ECS motherboard.

    From where did you acquire this copy of Windows?
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I got it with my computer when i bought it back in 2012.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    ...and where did you buy the machine from? - eBay or similar?
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    From a local Phone/PC store.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi and welcome to SevenForums,
    Have you contacted the retailer ?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Just for information, the motherboard was probably manufactured soon after October 2011 - the BIOS is dated 20111027.

    Is there a COA sticker on the machine? If not then complain to the vendor and demand a refund under threat of court/police action.
      My Computer


  8. Posts : 757
    Win10 Pro 64-bit
       #8

    There's something I don't understand... people on this forum are constantly advised to "buy OEM" when they need an affordable copy of Windows... but when an OEM copy of Win7 is actually purchased and installed, it's suddenly labeled "counterfeit" when a problem rears its ugly head.

    How can something that people are advised to do be labeled as something acceptable as long as no problems arise, and when one does pop up, people are suddenly on their own?
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    OvenMaster said:
    There's something I don't understand... people on this forum are constantly advised to "buy OEM" when they need an affordable copy of Windows... but when an OEM copy of Win7 is actually purchased and installed, it's suddenly labeled "counterfeit" when a problem rears its ugly head.

    How can something that people are advised to do be labeled as something acceptable as long as no problems arise, and when one does pop up, people are suddenly on their own?
    The difference is they are being advised to buy system builder OEM copies from retailers.

    The OEM copies being labeled counterfeit are from manufacturers like Dell, HP, etc.
      My Computer


  10. Posts : 757
    Win10 Pro 64-bit
       #10

    Huh. A most unwelcome technicality.

    Normally I just see people say to "buy OEM". I rarely see people say to specifically search for and buy only "System Builder OEM" copies exclusively.
      My Computer


 
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