How do I authenticate windows?

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  1. jmk909er
    Posts : 10
    Windows 7 Home Premium 64-bit SP1
    Thread Starter
       New #11

    Hi guy's sorry I have been offline for a little while with some family issues but I want to follow up on this because I really want to get this laptop working for my daughter. Just a little re-cap...

    The hard drive was dying so my daughter backed up the system on to 3 CD's replaced the hard drive and then reinstalled the discs. It did not install properly. It won't authenticate, I got it to but it won't stick. Windows update is totally non functional and I have had 2 microsoft tech support remote in to try and fix it but both failed.

    I would like to ask the question...is there a way to download windows from somewhere and just reinstall the whole thing again? I have the product key. I don't need to save anything. Or would I have to go out and purchase a whole new software for windows 7?

    Thanks!
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    Have you tried the fix I posted?
      My Computer
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  4. jmk909er
    Posts : 10
    Windows 7 Home Premium 64-bit SP1
    Thread Starter
       New #13

    Hi I have not tried your fix yet but I will try later today
      My Computer
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