New
#11
2nd Attempt at Solving GWX issue and results Including log
Noel,
The second attempt did not work either. Attaching image and log file for your review.
Lisa
Begin Log File:
2015:10:07 15:28:58:214:
2015:10:07 15:28:58:214: >>> Log start
2015:10:07 15:28:58:215: Mutex with given name doesn't exist. Creating new one.
2015:10:07 15:28:58:215: Obtained mutex succesfully.
2015:10:07 15:28:58:216: Single-instance mutex has been obtained
2015:10:07 15:28:58:216: Core version: 2.5.49
2015:10:07 15:28:58:217: Setup version: 2.2.6.0
2015:10:07 15:28:58:217: Command line: "D:\LISA'S\New folder\SetupRST(1).exe"
2015:10:07 15:28:58:218: OS data: 6-1-1-1 64-bit
2015:10:07 15:28:58:218: System up time: 9614 sec
2015:10:07 15:28:58:219: Reboot pending: No
2015:10:07 15:28:58:219: Current UI language: 0409
2015:10:07 15:28:58:220: Language folder: C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp
2015:10:07 15:28:58:227: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2015:10:07 15:28:58:245: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2015:10:07 15:28:58:255: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2015:10:07 15:28:58:275: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2015:10:07 15:28:58:297: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2015:10:07 15:28:58:309: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
2015:10:07 15:28:58:327: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2015:10:07 15:28:58:352: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2015:10:07 15:28:58:362: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2015:10:07 15:28:58:373: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2015:10:07 15:28:58:382: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2015:10:07 15:28:58:393: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2015:10:07 15:28:58:416: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2015:10:07 15:28:58:427: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2015:10:07 15:28:58:436: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2015:10:07 15:28:58:451: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2015:10:07 15:28:58:461: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
2015:10:07 15:28:58:473: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2015:10:07 15:28:58:488: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2015:10:07 15:28:58:503: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2015:10:07 15:28:58:515: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\sk-SK\IntelCommon.dll. Lang 041B. Rank 0
2015:10:07 15:28:58:526: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2015:10:07 15:28:58:537: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2015:10:07 15:28:58:546: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2015:10:07 15:28:58:557: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2015:10:07 15:28:58:571: Found C:\Users\owner\AppData\Local\Temp\IIFB33A.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2015:10:07 15:28:58:577: Loading language 0409
2015:10:07 15:28:58:578: Setup mode: Installation
2015:10:07 15:28:58:579: Looking for OS: 6.1 6.2 6.3
2015:10:07 15:28:58:579: OS check passed
2015:10:07 15:28:58:580: Checking .NET version...
2015:10:07 15:28:58:581: Expected version: v4.5\Client
2015:10:07 15:28:58:581: Found registry key for the expected .NET version.
2015:10:07 15:28:58:582: Looking for .NET version 4.5 or above
2015:10:07 15:28:58:582: Found version: 4.5.51209
2015:10:07 15:28:58:583: .NET version check passed
2015:10:07 15:28:58:583: Resolving driver source
2015:10:07 15:28:58:585: Using embedded driver(s). Temp source is 'C:\Users\owner\AppData\Local\Temp\IIFB4A2.tmp'
2015:10:07 15:28:58:674: Using folder 'C:\Users\owner\AppData\Local\Temp\IIFB4A2.tmp' as the driver source
2015:10:07 15:28:58:675: Scanning all active devices
2015:10:07 15:28:58:721: Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 14.6.0.1029)
2015:10:07 15:28:58:722: Section with the best match: INTEL.NTamd64.6.2
2015:10:07 15:28:58:723: Device: PCI\VEN_8086&DEV_8C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:723: Device: PCI\VEN_8086&DEV_8C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:724: Device: PCI\VEN_8086&DEV_8C82&CC_0106 (Intel(R) 9 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:724: Device: PCI\VEN_8086&DEV_8C83&CC_0106 (Intel(R) 9 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:725: Device: PCI\VEN_8086&DEV_9C02&CC_0106 (Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:726: Device: PCI\VEN_8086&DEV_9C03&CC_0106 (Intel(R) 8 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:726: Device: PCI\VEN_8086&DEV_9C82&CC_0106 (Intel(R) 9 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:727: Device: PCI\VEN_8086&DEV_9C83&CC_0106 (Intel(R) 9 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:727: Device: PCI\VEN_8086&DEV_9D03&CC_0106 (Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller)
2015:10:07 15:28:58:728: Device: PCI\VEN_8086&DEV_A102&CC_0106 (Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:729: Device: PCI\VEN_8086&DEV_A103&CC_0106 (Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:729: Device: PCI\VEN_8086&DEV_8D02&CC_0106 (Intel(R) 9 Series Chipset Family SATA AHCI Controller)
2015:10:07 15:28:58:730: MUP OS bits: 0xB6C00
2015:10:07 15:28:58:731: Scanning x64\iaStorAC.inf (Name: RAID64, Version: 14.6.0.1029)
2015:10:07 15:28:58:731: Section with the best match: INTEL.NTamd64.6.2
2015:10:07 15:28:58:732: Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel Chipset SATA RAID Controller)
2015:10:07 15:28:58:733: Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel Chipset SATA RAID Controller)
2015:10:07 15:28:58:733: MUP OS bits: 0xB6C00
2015:10:07 15:28:58:735: Scanning x86\iaAHCIC.inf (Name: AHCI32, Version: 14.6.0.1029)
2015:10:07 15:28:58:736: No section match
2015:10:07 15:28:58:737: MUP OS bits: 0x49200
2015:10:07 15:28:58:738: Scanning x86\iaStorAC.inf (Name: RAID32, Version: 14.6.0.1029)
2015:10:07 15:28:58:738: No section match
2015:10:07 15:28:58:739: MUP OS bits: 0x49200
2015:10:07 15:28:58:740: E Win32 exception occurred!!
2015:10:07 15:28:58:740: Error code: 0x4E24 (20004)
2015:10:07 15:28:58:741: Error text: ''
2015:10:07 15:28:58:741: Extended error text: 'Error in device matching'
2015:10:07 15:28:58:742: Debug info: 'Setup.cpp (257)'
2015:10:07 15:28:58:743: Reading storyboard
2015:10:07 15:28:58:744: Page count: 10
2015:10:07 15:28:58:744: Added: Welcome
2015:10:07 15:28:58:745: Added: Modify
2015:10:07 15:28:58:745: Added: Warning
2015:10:07 15:28:58:746: Added: License
2015:10:07 15:28:58:747: Added: Readme
2015:10:07 15:28:58:747: Added: Destination
2015:10:07 15:28:58:748: Added: Confirm
2015:10:07 15:28:58:748: Added: Progress
2015:10:07 15:28:58:749: Added: Finish
2015:10:07 15:28:58:749: Added: Error
2015:10:07 15:28:58:750: Reading string map
2015:10:07 15:28:58:751: No string map present
2015:10:07 15:28:58:765: Showing page: Error
2015:10:07 15:29:19:817: Link: Launching 'C:\Users\owner\Intel\Logs'"
End log