Windows Activation Technologies Pop-up

tjg79 · 22 Oct 2015

I'm glad it worked out for you.

Now, I would go into the system/system protection/system properties/configure from control panel as I indicated above, click on "configure" and system protection pop-up will appear. On the lower right portion of that pop-up is a delete button to delete all system restore points. I would click that button to delete all system restore points. Then back out of the system to the desktop and perform a disk cleanup. Then reboot the system.

When you are back up and running and everything looks good, go back into the system protection and create a new restore point. You can name it "Good System Check Point."

Alternatively, go into the system from the control panel and create a new restore point. You should get an indication that the restore point was created successfully.

Then back out to the desktop and perform a disk cleanup. On the Disk Cleanup pop-up click on the Clean Administrative files button. Then, after the pop-up reappears, click on the "More Options" tab. Then click on the System Restore and Shadow Copies Cleanup button. Then click delete or OK. After the cleanup is completed, reboot. This action will remove all previous restore points except for the most recent one you just created. You don't want to restore your system to a point when it was infected with that virus.

Regards

JDJosh · 22 Oct 2015

So I did the first option and it did the Disk Cleanup. Now when I restarted, it did a Windows update, got stuck on the screen at 100% completed for a long time and now it is stuck in 'Failure configuring Windows updates. Reverting changes' screen for over an hour now. I did the turn it off and back on, and yes I know that's a bad idea, and it continues to get stuck at this screen

tjg79 · 22 Oct 2015

JDJosh said:

So I did the first option and it did the Disk Cleanup. Now when I restarted, it did a Windows update, got stuck on the screen at 100% completed for a long time and now it is stuck in 'Failure configuring Windows updates. Reverting changes' screen for over an hour now. I did the turn it off and back on, and yes I know that's a bad idea, and it continues to get stuck at this screen

I think your virus issue is resolved.

If you've removed all the old restore points and created a new fresh restore point, then start a new thread in this section of the forum to address the update issue.

After your update issue is fixed, I would again create a new restore point and then delete all the previous restore points as described in the second method.

Good luck with the update issue. I'm sure there is someone here who can help you clear that issue.

Regards

JDJosh · 22 Oct 2015

I have resolved the updates issue and so now I will get that new restore point created as I have deleted all the others. I will run another disk cleanup and all should be good.

Thanks again