Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Updated Error code 80073712, Log files included

14 Oct 2015   #1
stan6595

Windows 7 OEM 64bits
 
 
Windows Updated Error code 80073712, Log files included

I tried to update and install KB3074543; however, every time I tried to install the error code keeps pops out.

I tried several methods like SURT, SFC scan, clean up the cache, Microsoft fix it, Windows Update fix, manually install the update, but none of them works

Here is my Log files folder, please take a look.

Microsoft services

Thank you


My System SpecsSystem Spec
.
15 Oct 2015   #2
stan6595

Windows 7 OEM 64bits
 
 

Anyone have the solution to solve this?
My System SpecsSystem Spec
19 Oct 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The latest run of CheckSUR did not complete properly - however, the previous run shows the following problems...
Code:
Summary:
Seconds executed: 652
 Found 20 errors
  CSI Manifest All Zeros Total count: 12
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 3

Unavailable repair files:
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_db8e43bd52093c31.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_8377c4b81100cebe.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_4d22bd24c71e8d8d.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_04f84370ee9f7a3d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_bd7eea74f3cdb50d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_a6b102870d755c44.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_6ca9dcca2aa875f5.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_f62b5aac4a97fe2d.manifest
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_c4c05bcf6bb0e368.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_ee2a5b8308472174.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_63f0a512ad76e656.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_df5d72be643fa564.manifest
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat

I'll post a fix protocol for these errors when I can get to it.
My System SpecsSystem Spec
.

19 Oct 2015   #4
stan6595

Windows 7 OEM 64bits
 
 

Thank you.

Looking forward to hear back from you.

:)
My System SpecsSystem Spec
19 Oct 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - st6aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder st6aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
19 Oct 2015   #6
stan6595

Windows 7 OEM 64bits
 
 

Hi, here is the log file.

Please take a look

Thank you


Attached Files
File Type: log CheckSUR.log (395 Bytes, 3 views)
File Type: log CheckSUR.persist.log (71.3 KB, 1 views)
My System SpecsSystem Spec
20 Oct 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear now - please do a Check for updates, and attempt to install ONLY the oldest update found.
If it goes in OK, try the rest.
If it fails, post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
20 Oct 2015   #8
stan6595

Windows 7 OEM 64bits
 
 

Thank you. All the updates are working now.
My System SpecsSystem Spec
21 Oct 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
Reply

 Windows Updated Error code 80073712, Log files included




Thread Tools




Similar help and support threads
Thread Forum
Windows Update Error Code 80073712
Hello, I honestly don't know how long Windows Update has been like this on my system, I only noticed just the other day when trying to install Visual Studio Community 2015. The error code for the update is: 80073712 The behavior of Windows Update is the same every time I open it after...
Windows Updates & Activation
Windows Update Error Code 80073712
I have corrupted files in my Winsxs/Manifests folder causing Windows update error. The log attached below contains info of the corrupted files. I need help in finding these proper files and how to replace them.
Windows Updates & Activation
Windows update error code 80073712
Hi, I am not able to check for updates. When I attempted to run SFC, I got a message "Windows Resource Protection could not perform the requested operation". Please help!
Windows Updates & Activation
Windows Update error code 80073712
When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.
Windows Updates & Activation
Windows Update Error Code 80073712
Hello to all. This is my first thread here in SevenForums. I have three updates that aren't installing. All of them report to as error code 80073712 PS don't suggest anything like repair install or a reinstall of Windows. This PC doesn't belong to me. System Restore is turned off and no...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:21.
Twitter Facebook Google+