I need some more experienced advice about product key stickers. I have purchased a used dell Inspiron n5010. It originally came with 7 Pro. I contacted Microsoft to check the product key on the sticker and they say it is no good. I was told some time ago that the possessor of the sticker is the owner of the sticker. Is this true? Any advice would be greatly appreciated.
Everything I find on the net is your Inspiron n5010 came with Windows 7 Home Premium from the factory.
Microsoft doesn't really care who bought the computer operating system. Microsoft just cares if was bought and installed properly showing it was a legal install.
Do you have a Windows 7 Sticker on the bottom or in the battery compartment that states what Windows 7 is installed? I should look something like this.
Could you complete this tutorial by Brink and post the log here.
Windows Genuine and Activation Issue Posting Instructions
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-YG69F-9M66D-PMJBM Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw= Windows Product ID: 00426-OEM-8992662-00497 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {713AD41F-840A-4C58-AE19-BEAA9AA5BC74}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.150928-1507 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{713AD41F-840A-4C58-AE19-BEAA9AA5BC74}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-751827546-3301700725-528669017</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20110125000000.000000+000</Date></BIOS><HWID>CBF53D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600497-02-1033-7601.0000-2882015 Installation ID: 018922873260543115745535044031076160182385227685033520 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: PMJBM License Status: Initial grace period Time remaining: 38700 minute(s) (26 day(s)) Remaining Windows rearm count: 3 Trusted time: 10/15/2015 6:34:39 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 10:13:2015 04:08 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln0AhnKGiIKoQuhmYjrqmnQDyIRcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL WN09 FACP DELL WN09 HPET DELL WN09 MCFG DELL WN09 SSDT AMICPU PROC SLIC DELL WN09 OSFR DELL M08
Yes. I do have a sticker on the bottom. Its for 7 Pro. When I bought this (used) it had 7 Ultimate installed. Microsoft said both keys were invalid. I asked why and they said Ultimate was blocked by Dell and Pro is showing active. Maybe whoever owned this used the Ultimate and Pro keys to install on other computers. I was once told that whoever physically has the sticker owns the key. Maybe that's not true. I guess that worst case I could order recovery CDs from dell and use then to restore back to out of box state. When i got this laptop it was wacked. I decided to reinstall what was on it (Ultimate). I used Belarc to get the product key for Ultimate. The only thing on the laptop now is Ultimate (Clean install).
Last edited by derekimo; 15 Oct 2015 at 23:20. Reason: Code box
Well this won't take long.
You have a stolen Lenovo product key installed on your system. It will never activate because it has been blocked for years.
You need to buy a legal copy of Windows 7 and activate it with the proper COA key.
You could also try using the sticker on the computer of Windows 7 Pro. You will have to use a proper ISO of Windows 7 Pro
and then use the COA key number on the sticker if the sticker is not also counterfeit to activate.
I have no idea where you can find a legal proper ISO file for Windows 7.
WOW!! How can you tell by the report? I am a student in computers and networking at a technical college here. It would be good to know how to tell. Looks like the recovery CDs from dell is my best bet. Dell told me I won't need a product key for the CDs because the key is in the mother board. Do you think that is correct? Remember, I wiped everything when I installed the OS.
Since Microsoft is saying the Win 7 pro sticker you have is invalid, downloading an ISO will not help since you don't have a valid key to activate it. You can still get safe, legal copies of Win Pro from Newegg.com.
Remember that Microsoft considers your OEM/SLP key that came with the computer as blocked. Because it is in combination with the Dell key that auto activates Windows 7.
If you find a ISO of Windows 7 Pro you will be able to use the COA key on the Microsoft sticker if the sticker is not counterfeit.
I have no knowledge of what one can do with a Dell DVD. I have never used one.
PMJBM
Try this link: Need Backup Media? | Dell US
Yes.
I Googled for a short explanation for BIOS SLIC tables.
I only skimmed this writeup. It seems sane:
How SLP and SLIC Works - Guy Techie - Rants from a tech addict.
Thanks everyone for your responses. I am going to try the 7 Pro install with the sticker product key just in case it works. If not I will order Dell recovery CDs. Its worth a try.
I still would like to know how to read the output of MGADiag Tool. It would be helpful for me in the future since I am studying for networks and computers. I read the article how SLP and SLIC works. Not quite sure I understand all of it but I did understand the info is stored in the BIOS. So recovery CDs would work. Any input on how to read the MGADiag Tool to determine the status of the OS product key would be great. Or if you know where I may find the information would help as well. I have googled for it but could not find any information on how to interpret the output.
UPDATE: Well its a no go on the 7 Pro. I will have to change ownership of the laptop to me via the Dell site. It takes about 7-10 days to process. They will not send the CDs until ownership has been changed. Then I can oreder the CDs for 39.99US. Better than buying retail.
Any info on how to tell if Product key is valid or not by using MGADiag would be great.
Thanks everyone. This has been a great learning experience.
Last edited by copiman; 16 Oct 2015 at 06:46.
Their is little information on how to read MGADiag logs.
What little I know is from watching the the threads on this forum.
Windows Genuine and Activation Issue
Watching Noel do his work and a lot of Googling.
I know of no books one can learn from.
Dell is concerned about who owns the computer but Microsoft doesn't care who owns the computer. Microsoft concern is if the operating system being used meats the terms of the user agreement.
Their are a ton of information about License Agreements.
https://www.google.com/search?q=wind...er+agreement&i
Read the Microsoft Software License Terms
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