Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: WU error 0x800706f7 / occasional "Not Activated" dialog - W7 Pro 64

28 Oct 2015   #21

Windows 7 Ultimate x64


My System SpecsSystem Spec
29 Oct 2015   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Good - the logs are a LOT cleaner now!
Unfortunately, they are so clean that they don't tell me much

Please open Device Manager.
Set it to View > Show Hidden Devices

Are there any items showing with red or yellow 'flashes? - if so, what?
My System SpecsSystem Spec
29 Oct 2015   #23

Windows 7 Ultimate x64

All clean there, I'm afraid.
My System SpecsSystem Spec

31 Oct 2015   #24

Windows 7 Ultimate x64

Just poking around:

09/07/2013  05:46           139,776 BUILTIN\Administrators cryptnet.dll
05/10/2013  20:25         1,474,048 BUILTIN\Administrators crypt32.dll
07/07/2014  02:06           187,904 BUILTIN\Administrators cryptsvc.dll
09/07/2013  05:52           224,256 BUILTIN\Administrators wintrust.dll
cryptsvc.dll : 6.1.7601.18526
crypt32.dll : 6.1.7601.18277
cryptnet.dll : 6.1.7601.18205
wintrust.dll : 6.1.7601.18205

cryptsvc.dll looks like it's from kb3004394 based on date ( despite repeated attempts to use kb3024777 in the past to fix it ) - the other dlls are considerably order. Quite apart from possible 3004394 breakages, are those being from different builds going to cause major problems like this?
My System SpecsSystem Spec
04 Nov 2015   #25

Windows 7 Ultimate x64

Sorry to jump the gun a bit, but I have to give the machine back quite soon. I copied those particular dlls off my own PC & reran WU, and it managed to install all 64 pending updates. I don't know if it's fixed the random "Not Activated" dialog yet, I'll have to leave it a while.

Of course now I have to fix the fact the DLLs won't register ( regsvc32 gives "the module cryptsvc.dll was loaded but the entry-point DLLregisterserver was not found" errors ) and who knows what sfc is going to find yet, but at least it's movement...
My System SpecsSystem Spec
04 Nov 2015   #26

Windows 7 Ultimate x64

This is looking promising! could I get someone to look over the latest logs please? sfc came up clear on the console & windows update appears to be working, I'd just like to check there's no nasty surprises waiting to pop out later.

Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-HYT98-CB4KT-W9MYG
Windows Product Key Hash: zzzO4fPk+5oIvMJ2rKn+BZzu8IE=
Windows Product ID: 00359-OEM-8703082-89946
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {99E52001-046D-4DA8-8003-B60C747112B5}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{99E52001-046D-4DA8-8003-B60C747112B5}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W9MYG</PKey><PID>00359-OEM-8703082-89946</PID><PIDType>3</PIDType><SID>S-1-5-21-644858815-3617760480-913965871</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100611000000.000000+000</Date></BIOS><HWID>D1600700018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-030-889946-02-2057-7600.0000-2632010
Installation ID: 006914854610836696714663125463383920649804892102730502
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: W9MYG
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 04/11/2015 08:28:58

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 11:4:2015 01:59
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            061110        APIC0958
  FACP            061110        FACP0958
  SRAT            AMD           FAM_F_10
  HPET            061110        OEMHPET 
  MCFG            061110        OEMMCFG 
  OEMB            061110        OEMB0958
  SSDT            A M I         POWERNOW
CBS & event logs:
My System SpecsSystem Spec
08 Nov 2015   #27

Windows 7 Ultimate x64

Right, had to give the box back - seems issue free although I'd still appreciate a check of the files.

Thanks for the assistance all.
My System SpecsSystem Spec

 WU error 0x800706f7 / occasional "Not Activated" dialog - W7 Pro 64

Thread Tools

Similar help and support threads
Thread Forum
Save/Open Dialog-boxes, remembering "SIZE" & "POSITION"
I have some programs I would like to have there save/open dialog boxes remember - SIZE - POSITION Namely: Firefox, because I download program updates and export/HTML my FF bookmarks for a use in Firefox as a single scrolling list for quick update checks... frequently... it seems to...
General Discussion
"search box" disabled on "save" or "save as" file dialog
So, the search box found on Wordpad, Windows Explorer or the Start Menu are unaffected. Now, from any other document-orientated desktop application (Word 2013, LibreOffice, Abbyy Reader, iMindMap, Firefox browser), if I click on "save" or "save as" buttons, the file save dialog box appears and is...
Microsoft Office
"Folder" does not appear in the dialog list when selecting "New"
I am running Windows 7 in 32 bit mode. When I go to create a folder in documents or on the desktop I right click and select "New". This opens a dialog list of functions. Everything is there but "Folder". What am I missing? Is there a Windows update missing? Is this normal for Windows 7???? There is...
cloned old drive to SSD, now microsoft office says "not activated"
hi new here, hope i'm posting in right section. i got a crucial m4 SSD for my laptop, copied the old one using mini tool partition wizard - and now my 'microsoft office' is demanding a product key that i don't have any more. office works great on my old drive. any clues for me? thanks. ...
Microsoft Office
Windows "Scan and Fix Dialog Box" and ".CHK Files"
Hey Friends, I guess its not only me having this, is it? Many of us have it right? so whats the thing which brings up this dialog box > Scan and Fix /or/ Continue without scanning > when you connect an external device to your computer? i had some time some bad day of mine when i clicked on the...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:53.
Twitter Facebook Google+