Windows Update Error 0x800b0100

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    PLEASE don't run the CLeanup tool - or any other tool - during this period. It can cause problems.

    Having said that -SFC is now clear.

    I haven't yet seen the report from the CheckSUR/SURT tool?
    Please post that.
      My Computer


  2. Posts : 47
    Windows 7 Professional 64 Bit
    Thread Starter
       #12

    Still get the same error, the application will not launch


    Windows Update Error 0x800b0100-error.jpg


    Andy
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Strange - it's not an error I would expect from the tool.
    All I can think is that the certificate store is corrupt in some odd way.
    Try this...

    This could be due to corruption in the SoftwareDistribution folder - the problem with that*the conventional cure *can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).
    *
    Open an Elevated Command Prompt
    Run the following commands
    *
    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV
    *
    reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates. (it could take a loooong while!)
    *
    DO NOT install any updates yet - but try the CheckSUR/SURT tool again and see if it behaves now
      My Computer


  4. Posts : 47
    Windows 7 Professional 64 Bit
    Thread Starter
       #14

    Thanks.
    Still the same error

    Windows Update Error 0x800b0100-error-2.jpg
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Let's have a look at a few other logs...

    Please post the C:\Windows\windowsupdate.log file
    Also...
    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
      My Computer


  6. Posts : 47
    Windows 7 Professional 64 Bit
    Thread Starter
       #16

    Your wish is my command sir

    Attachment 374824
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    You appear to be having problems with multiple disks/partitions.
    Drive D: has 8 bad blocks
    Drive F: has had to be repaired multiple times recently
    Drive C; has also been repaired a few times.

    It's likely that this has introduced errors into the system in the registry, if not elsewhere, and I suspect that you need to think seriously about replacing at least drive D before attempting a repair install, to fix the system problems.
      My Computer


  8. Posts : 47
    Windows 7 Professional 64 Bit
    Thread Starter
       #18

    Yea, don't worry about the multiple drives.

    Side is open and I'm switching drives about all the time at the moment to ensure data is safe, and setting up a clean install on another drive if this one is not recoverable. Its just that I would like to get this installation back

    Most of the drive errors I think have been set through this mucking about.
    One of the drives I'm using I removed previously for bad blocks.
    Its just back in at the moment to hold yet another copy of my data while this is going on
      My Computer


  9. Posts : 47
    Windows 7 Professional 64 Bit
    Thread Starter
       #19

    Repair install appears to have resolved the concern.

    Thank you for your kind assistance
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Great! - good luck.
      My Computer


 
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