Trouble with Windows Update Agent 7.6.7600.320

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  1. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #11

    Okay so I think it means that kb2902907 is not installed but it looks like you didn't copy/ paste the entire command line like this:

    Trouble with Windows Update Agent 7.6.7600.320-elevated-command-prompt-powershell-2.jpg

    Press Enter and after some time it should list what is installed and what isn't.
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  2. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #12

    Okay I figured it out. Remove kb2902907 from the list and run the list again. Each time it can't find a KB number - remove it from the list.

    The other alternative is just to run the kb numbers one at a time and make a note of the ones that were actually found.


    Forget that. I just tried using a KB number that doesn't exist and the command lists only the updates that were found - so just copy and paste the entire line.

    Tested with KB9999999 - no such update exists.

    Trouble with Windows Update Agent 7.6.7600.320-elevated-command-prompt-powershell-3.jpg
    Last edited by Callender; 01 Nov 2015 at 17:36. Reason: add info
      My Computer


  3. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #13

    KB 3083324 manually installed.
    Windows asks for a restart.
    Restart.
    PC stuck on Logging off screen. No "Windows is working, hands off" message.
    Switch off with physical button, restart.
    "Applying updates".
    KB 3083324 added to Installed Updates in Control Panel.
    Available Updates panel shows 143 Important Updates and 60 Optional.
    However, those are from a previous check, before KB 3083324 install.
    Should I attempt a fresh Check for Updates ?
      My Computer


  4. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #14

    Personally I would temporarily disable Windows Update service:

    Start> Run

    type services.msc

    scroll down to the service and set startup to disabled. Note current setting.

    Reboot.

    Wait 24 hours. You can use your computer in the meantime and switch off when finished. No need to leave it on.

    So tomorrow re-enable Windows Update service and reboot but configure Windows Update settings like this:

    Trouble with Windows Update Agent 7.6.7600.320-wu-settings.jpg

    Then reboot again and run an update check. It might take a long time.
      My Computer


  5. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #15

    OK, done. Will report back.

    By the way, what's the logic of waiting 24 hours ?

    Also : what's the effect of checking or unchecking Give me recommended updates the same way I receive important updates, when Check for updates but let me choose is selected ? I understand that when in automatic mode (download and install without asking), checking this item will install some second-tier updates that might be undesirable. But I'm not sure about the effect in the above mode, which is the one I use.

    I thought that you had to check it, meaning : don't you install or even download anything without my telling you so, whether it's "Important" or just "Recommended".

    "Recommended" is less important than "Important", right ? Not intuitive at all.
      My Computer


  6. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #16

    Clairvaux said:

    By the way, what's the logic of waiting 24 hours ?
    I'm not sure what the logic is. All I can say is that when upgrading/ installing Windows Update Agent/ Client I have had issues when running an update check straight away as in failure to connect or other problems. I've always found it best to disable Windows Update service and wait 24 hours (until after the next scheduled update) before going ahead. And even then I find it better to leave the check running overnight the first time around.

    Clairvaux said:
    Also : what's the effect of checking or unchecking Give me recommended updates the same way I receive important updates, when Check for updates but let me choose is selected ? I understand that when in automatic mode (download and install without asking), checking this item will install some second-tier updates that might be undesirable. But I'm not sure about the effect in the above mode, which is the one I use.

    I thought that you had to check it, meaning : don't you install or even download anything without my telling you so, whether it's "Important" or just "Recommended".

    "Recommended" is less important than "Important", right ? Not intuitive at all.
    See this post and the one below it in the same thread:

    KB3035583 Reappeared After Being Hidden

    You don't want to download any update automatically regardless of whether you are going to install it.

    You just want the important updates and can review recommended updates. You do not want to turn a recommended update into an important update just by ticking the wrong box.
      My Computer


  7. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #17

    Windows Update service stopped and disabled.
    24-hour wait.
    Windows Update restarted.
    Reboot.
    Check for Updates.
    Returns the same list of 143 important and 60 optional available updates I had, before manually installing KB 3083324.

    What do you suggest next ?

    Now your command works :

    Trouble with Windows Update Agent 7.6.7600.320-capture-2.png

    I still don't understand what I did differently. Is there an invisible character in that command ? When I paste it in Notepad with Word Wrap on, there's a line break after get-hotfix -id. When I switch Word Wrap off, this line break disappears. When I copy only the first KB, it does not work.
      My Computer


  8. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #18

    Okay so you don't have any of those updates other than KB3083324. So no need to mess about with removing them.

    I'm not sure what the problem is with notepad and the line break. My machine is configured to use EMeditor and even if I try to run notepad.exe manually it will launch EMeditor instead as I used image file execution options in the registry to disable notrepad entirely and launch EMeditor in it's place. I might try the command on a different machine tomorrow to see if I get the same problem.

    RE: Next step. Hide those updates in the command line that I posted but ignore the installed KB3035583 (Windows Update Client) one. Just hide the rest.

    Did you run extended disk cleanup yet?

    Run Extended Disk Cleanup to include Windows Update cleanup:

    Disk Cleanup : Extended

    Run BareFootKid's command:

    Code:
    %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535
    Then select everything for cleaning except:

    Windows ESD installation files. These files are required to Reset or Refresh your PC.
    Thumbnails. Only select if you do not work with lots of images.
    Service Pack Backup Files.
    Downloaded Program Files.

    Tick everyting else and run the cleanup. You will need to reboot. Then you may see "Windows is configuring updates" and if that is the case do not switch off your machine even if you have to leave it for an hour or so.

    After that - run another windows update check and start installing updates in groups rather than all at once.
      My Computer


  9. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #19

    Opened the Extended Cleanup dialog box per BareFootKid's command.

    I found Service Pack Backup Files and Downloaded Program Files, but no Thumbnails and no Windows ESD installation files.

    There's something called Previous Windows Installations (this is Windows.old, but I'm coming from a Custom Install, so it doesn't seem to apply), Temporary Windows Installation Files ("These files are left over from the installation process and can safely be deleted"), Files Discarded by Windows Upgrade (no upgrade there, so it doesn't seem to apply), and Windows Upgrade Log Files ("Contain information that can help identify and troubleshoot problems that occur during Windows installation, upgrade or servicing. Deleting these files can make it difficult to troubleshoot installation issues.")
      My Computer


  10. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #20

    Clairvaux said:
    Opened the Extended Cleanup dialog box per BareFootKid's command.

    I found Service Pack Backup Files and Downloaded Program Files, but no Thumbnails and no Windows ESD installation files.
    Okay so do not tick Service Pack Backup Files. When you run the cleanup I forgot to mention that an option should appear to "Clean Up System Files" and you should see more options!


    Clairvaux said:
    There's something called Previous Windows Installations (this is Windows.old, but I'm coming from a Custom Install, so it doesn't seem to apply), Temporary Windows Installation Files ("These files are left over from the installation process and can safely be deleted"), Files Discarded by Windows Upgrade (no upgrade there, so it doesn't seem to apply), and Windows Upgrade Log Files ("Contain information that can help identify and troubleshoot problems that occur during Windows installation, upgrade or servicing. Deleting these files can make it difficult to troubleshoot installation issues.")
    Well we are mostly concerned with Windows Update Cleanup so it is really up to you if you want to leve unchecked.
      My Computer


 
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