Trouble with Windows Update Agent 7.6.7600.320

Page 1 of 3 123 LastLast

  1. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
       #1

    Trouble with Windows Update Agent 7.6.7600.320


    Reinstalling from scratch. Having just started updates, done SP1. Windows Update Agent updates itself to 7.6.7600.256, then to 7.6.7600.320 and trouble starts.

    Checking for updates brings nothing, no Internet traffic (I know this is supposed to be "normal", but bear with me).

    System Tray icon tells me I've got pending updates, but clicking on the icon does not display them, only Checking for Updates.

    I de-activate Avira anti-virus, and suddenly ~ 200 udpates are proposed. Including updates to .NET, but .NET is not on my machine.

    I decide to select and install IE 11 only, to see if this works. Downloading stays at 0% for a very long time, so I stop downloading and shut down.

    I start again, now downloading is at ~ 60% right away out of the blue. IE11 is installed, however a dozen other updates have installed alongside, which I did not ask for.

    Also, they appear in Installed Updates but not in Update History.

    I have been installing, wiping and re-installing Windows for dozens of times now over the last few weeks, without ever managing a properly finalized, working system. So before I examine each of those hundred updates again to see if they really have to be installed, then wait again a full day or more to see if Microsoft servers react online, I'd be glad to have your opinion.

    I see a lot of people with similar complaints about 7.6.7600.320.

    Thanks.

    Attachment 374842
     
    Last edited by Clairvaux; 30 Oct 2015 at 15:20. Reason: Typo
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Clairvaux said:
    but .NET is not on my machine.
    .NET is built in to Windows 7.

    If you want to start all over, manually install this...
    https://support.microsoft.com/en-us/kb/3083324
    ...before asking Windows Update to get a list of updates.

    Set the computer not to sleep and let it look for updates for 24 hours or more.
      My Computer


  3. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #3

    Well what worked for me was this - and it's complicated.

    Remove this lot:

    Code:
    wusa /uninstall /kb:2506928 /quiet /norestart
    wusa /uninstall /kb:2592687 /quiet /norestart
    wusa /uninstall /kb:2660075 /quiet /norestart
    wusa /uninstall /kb:2726535 /quiet /norestart
    wusa /uninstall /kb:2876229 /quiet /norestart
    wusa /uninstall /kb:2902907 /quiet /norestart
    wusa /uninstall /kb:2923545 /quiet /norestart
    wusa /uninstall /kb:2952664 /quiet /norestart
    wusa /uninstall /kb:2970228 /quiet /norestart
    wusa /uninstall /kb:2976978 /quiet /norestart
    wusa /uninstall /kb:2990214 /quiet /norestart
    wusa /uninstall /kb:2994023 /quiet /norestart
    wusa /uninstall /kb:3021917 /quiet /norestart
    wusa /uninstall /kb:3022345 /quiet /norestart
    wusa /uninstall /kb:3035583 /quiet /norestart
    wusa /uninstall /kb:3044374 /quiet /norestart
    wusa /uninstall /kb:3050265 /quiet /norestart
    wusa /uninstall /kb:3065987 /quiet /norestart
    wusa /uninstall /kb:3068708 /quiet /norestart
    wusa /uninstall /kb:3075249 /quiet /norestart
    wusa /uninstall /kb:3075851 /quiet /norestart
    wusa /uninstall /kb:3075853 /quiet /norestart
    wusa /uninstall /kb:3080149 /quiet /norestart
    wusa /uninstall /kb:3083324 /quiet /norestart
    wusa /uninstall /kb:3083325 /quiet /norestart
    Reboot with no internet connection. Disable Windows Update Service.

    Run this script one line at a time using Elevated Command Prompt and Powershell. Switch between Command Prompt and Powershell if encountering errors:

    Code:
    :: Created by: Shawn Brink
    :: https://www.sevenforums.com
    :: Tutorial: https://www.sevenforums.com/tutorials/91738-windows-update-reset.html
    
    
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Ipconfig /flushdns
    
    del /f /q "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
    del /f /s /q %SystemRoot%\SoftwareDistribution\*.* 
    del /f /s /q %SystemRoot%\system32\catroot2\*.*
    del /f /q %SystemRoot%\WindowsUpdate.log 
    
    sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    cd /d %windir%\system32
    Ren %systemroot%\system32\catroot2 catroot2.bak
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    regsvr32.exe /s shdocvw.dll
    regsvr32.exe /s browseui.dll
    regsvr32.exe /s jscript.dll
    regsvr32.exe /s vbscript.dll
    regsvr32.exe /s scrrun.dll
    regsvr32.exe /s msxml.dll
    regsvr32.exe /s msxml3.dll
    regsvr32.exe /s msxml6.dll
    regsvr32.exe /s actxprxy.dll
    regsvr32.exe /s softpub.dll
    regsvr32.exe /s wintrust.dll
    regsvr32.exe /s dssenh.dll
    regsvr32.exe /s rsaenh.dll
    regsvr32.exe /s gpkcsp.dll
    regsvr32.exe /s sccbase.dll
    regsvr32.exe /s slbcsp.dll
    regsvr32.exe /s cryptdlg.dll
    regsvr32.exe /s oleaut32.dll
    regsvr32.exe /s ole32.dll
    regsvr32.exe /s shell32.dll
    regsvr32.exe /s initpki.dll
    regsvr32.exe /s wuapi.dll
    regsvr32.exe /s wuaueng.dll
    regsvr32.exe /s wuaueng1.dll
    regsvr32.exe /s wucltui.dll
    regsvr32.exe /s wups.dll
    regsvr32.exe /s wups2.dll
    regsvr32.exe /s wuweb.dll
    regsvr32.exe /s qmgr.dll
    regsvr32.exe /s qmgrprxy.dll
    regsvr32.exe /s wucltux.dll
    regsvr32.exe /s muweb.dll
    regsvr32.exe /s wuwebv.dll
    regsvr32.exe /s wudriver.dll
    
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
    
    netsh winsock reset
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
    bitsadmin.exe /reset /allusers
    Note: Manually confirm deletion of the following:

    "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
    %SystemRoot%\SoftwareDistribution\*.*
    SystemRoot%\system32\catroot2\*.*
    %SystemRoot%\WindowsUpdate.log
    C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
    C:\SoftwareDistribution\DataStore\DataStore.edb

    Unlock and delete if they still exist. Force delete if that doesn't work.

    Disable Windows Update service. Reboot.

    Run Extended Disk Cleanup to include Windows Update cleanup:

    Disk Cleanup : Extended

    Reboot.

    Wait 24 hours (until after next scheduled windows update check)

    Re-enable Windows Update service and configure Windows Update to "Notify but do not download" and uncheck "Give me recommended updates"

    Run an update check.

    Note: It may take hours to run the first update check so leave running overnight and check results in the morning.

    Hide all previously listed updates (listed above) -Apply the rest.

    Reboot.

    Use IE to visit this link:

    https://catalog.update.microsoft.com...aspx?q=3075851

    Download the installer to your desktop and force install it:

    "C:\Users\Chris\Desktop\Update for Windows 7 for x64-based Systems (KB3075851)\AMD64-all-windows6.1-kb3075851-x64_5a748d6f403e548c985c81778c1c8e5967bf7c58.msu" /wuforce

    So modify the above to suit your machine:

    "C:\Users\Your Username\Desktop\Full path to installer.msu" /wuforce

    That is a whole lot of effort but it worked for me.
      My Computer


  4. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #4

    Whoa... Impressive ! Thank you both.

    I suppose I'll try Callender's suggestion first, although it's a bit above my league. I'm afraid I might have to ask you a few questions along the way, to ensure I do it right. Right now, when you say :

    Callender said:
    Remove this lot:
    [CODE]wusa /uninstall /kb:2506928 /quiet /norestart
    etc.
    Do I understand correctly that those are commands that have to be executed one after the other at a command prompt ?

    Callender said:
    Hide all previously listed updates (listed above) -Apply the rest.
    You mean that at that stage, those updates will appear in my Available Updates list ? Just in case you're not aware of that, right now kb:2506928 (for instance) is displayed in that list, but it's not installed.

    Anticipating along the road, when I go to
    https://catalog.update.microsoft.com/v7/site/Search.aspx?q=3075851
    IE asks me if I want to install an add-on from the site, I say yes, and IE says it failed to install, with no further explanation.

    UsernameIssues said:
    .NET is built in to Windows 7.
    So .NET is something different from .NET Framework ? I had the latter in the Uninstall panel of my previous system, and I don't see it now. In the last iteration of proposed updates, I have updates for .NET Framework.

    As an aside, I don't understand how this system turned out to be so corrupted. I did almost nothing with it. Including updates-wise...
      My Computer


  5. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #5

    Well you could try UserNameIssues suggestion first as there is a lot less involved. Maybe it will work!

    To try to answer your questions:

    RE: Commands like this: wusa /uninstall /kb:2506928 /quiet /norestart

    Refer to the post here:

    https://www.sevenforums.com/general-d...ml#post3047957

    Basically I had more luck using Powershell from Elevated Command Prompt. See: https://www.sevenforums.com/general-d...ml#post3049510

    So using your text editor make yourself a list like this:

    get-hotfix -id KB2876229,KB2923545,KB2970228,KB3035583,KB2990214,KB3021917,KB3068708,KB2592687,KB2660075,KB2506928, KB2952664,KB3050265,KB2726535,KB2994023,KB3022345,KB3068708.KB3065987

    Then enable copy/ paste in Command Prompt.

    Command Prompt - Copy to Clipboard

    That way you do not have to type everything.

    Note the list of updates found and remove them by using code like this:

    wusa /uninstall /kb:2876229 /quiet /norestart
    wusa /uninstall /kb:2902907 /quiet /norestart
    wusa /uninstall /kb:2923545 /quiet /norestart

    Make a list using the earlier results or just edit the list I posted earlier and copy it into an Elevated Command Prompt Window, To get to Powershell in Elevated Command Prompt just type PS and press Enter. To leave powershell and return to Elevated Command Prompt type Exit and press Enter.

    RE: https://catalog.update.microsoft.com...aspx?q=3075851

    Visit using IE and add update to basket. Download and save to desktop. Run it from Start> Run then type the command line I posted earlier.

    Do not try to install it until you have rolled back Windows Update Client to the original one and run Extended Disk cleanup, run the command lines in Brink's script, manually deleted any leftovers and run a windows update check "Notify Only"

    As per the earlier post that lists steps in more detail.

    It's not exactly easy and I would not expect you to get it right at the first attempt!
      My Computer


  6. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    Try UserNameIssues' suggestion first.

    I made a list for you. Check and see what's installed and copy the results into a notepad file.

    Code:
    get-hotfix -id kb2902907,kb2923545,kb2952664,kb2970228,kb2976978,kb2990214,kb2994023,kb3021917,kb3022345,kb3035583,kb3044374,kb3050265,kb3065987,kb3068708,kb3075249,kb3075851,kb3075853,kb3080149,kb3083324,kb3083325,
      My Computer


  7. Posts : 10,485
    W7 Pro SP1 64bit
       #7

    Clairvaux said:
    ~~~
    UsernameIssues said:
    .NET is built in to Windows 7.
    So .NET is something different from .NET Framework ? I had the latter in the Uninstall panel of my previous system, and I don't see it now. In the last iteration of proposed updates, I have updates for .NET Framework....
    This is what I was referring to:

    Trouble with Windows Update Agent 7.6.7600.320-untitled.png

    I called it .NET since you did. Did you see updates for .NET that do not mention the word Framework? There is probably a .NET SDK (Software Development Kit), but you probably would not have that. I don't know if there is an app that goes be simply .NET.
      My Computer


  8. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #8

    I'm off trying UsernameIssues' solution. Thanks for the tons of info, I'll be back in a moment.
      My Computer


  9. Posts : 247
    Windows 7 Home Premium 64-bit (OEM)
    Thread Starter
       #9

    OK, I'm back to it.
    Callender, I read your #5 post and understood it (mostly).
    I downloaded KB 3083324 according to UserNameIssues, but did not install it yet (that KB is on my Windows 10-related do-not-install blacklist, but if you say it's needed, I will).
    On with your #6 post :

    Callender said:
    Try UserNameIssues' suggestion first.
    I made a list for you. Check and see what's installed and copy the results into a notepad file.
    Code:
    get-hotfix -id kb2902907,kb2923545,kb2952664,kb2970228,kb2976978,kb2990214,kb2994023,kb3021917,kb3022345,kb3035583,kb3044374,kb3050265,kb3065987,kb3068708,kb3075249,kb3075851,kb3075853,kb3080149,kb3083324,kb3083325,
    Is that checking to be done before or after UserNameIssues' suggested operation ?

    For the time being, I exercised with get-hotfix -id command, and it returns a message error :

    Trouble with Windows Update Agent 7.6.7600.320-capture.png

    I suppose the last comma of your list is not needed ? With or without comma, I can't make it work.
      My Computer


  10. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #10

    I see that I added an extra comma - it's not needed. Here's my results:

    Trouble with Windows Update Agent 7.6.7600.320-elevated-command-prompt-powershell-1.jpg

    So one update found.

    I'm not sure why it doesn't work for you. Let me think about it. And yes, try UserNamesIssues suggestion. Then if it doesn't work list the updates that are installed from that list.
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:29.
Find Us