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Windows 7: KB3024777 Revisited

31 Oct 2015   #1

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
KB3024777 Revisited

Hi, I need some help. I have once again been cursed with the "This copy of Windows is not genuine" message. Now I seem to remember that this happened before, some time last year. I was able to fix it by running the KB3024777 update. (Info found by Google'ing the message). So all well and good.

Now just last month I updated to Windows 10, (Which I liked by the way.) unfortunately my (Old) System had a hard time with this, hanging up and being generally much slower. So I decided to use the "Go Back to Windows 7" option, but after this was done, the "This copy of Windows is not genuine" started happening again! However, now thinking I must have somehow undone the KB3024777 fix, I tried to do it again. This time I click on the downloaded file, (It opens a window asking if I want to allow this to make changes to my system) but nothing else happens. No box opens to ask me to press RUN. Nothing.

So can you help?


Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8165B73F-F145-42A6-A997-298429FF330E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150928-1507
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8165B73F-F145-42A6-A997-298429FF330E}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1602626542-453206784-281668732</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20021,2959</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>19CN16WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20090513000000.000000+000</Date></BIOS><HWID>24970C00018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65195</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-2057-7600.0000-2552013
Installation ID: 017152678792498590133142645855925260901591979201882181
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F058.
Remaining Windows rearm count: 4
Trusted time: 31/10/2015 22:18:11

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 10:13:2015 07:24
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  TMOR			PTLTD 		        
  SLIC			LENOVO		CB-01   
  SSDT			SataRe		SataPri
  SSDT			SataRe		SataPri
  SSDT			SataRe		SataPri
As far as I am aware, my copy of windows is genuine, and I have a sticker on the bottom of my Laptop (All be it an old and unreadable one)!

My System SpecsSystem Spec
31 Oct 2015   #2

W7 Pro SP1 64bit

Windows Product ID: 00359-OEM-8992687-00010
The Product ID is for a computer built/sold by Hewlett Packard and there are other indications that the Windows 7 license is not valid for this computer.

Microsoft Office Enterprise 2007 - 103 Blocked VLK
Is not a good thing either.

Did this computer originally have Vista installed?
Can you read Vista on the "sticker on the bottom"?
My System SpecsSystem Spec
01 Nov 2015   #3

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1

No, can't read the sticker. Machine was purchased as refurbished w/windows 7 on it.
My System SpecsSystem Spec


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