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Win 7 home premium sucessfully installs the same updates repeatedly
In December I noticed every time I booted my computer (Toshiba Sat A665) it had Windows updates to install. Eventually this got my attention and I found that windows update was downloading and installing the same 5 updates "successfully" over and over again. It was also downloading and unsuccessfully trying to install internet explorer 11 as well, giving error code 9C57 (I'm pretty sure that the IE 11 error is because some of the required updates needed for IE 11 are not installed, which I believe is due to my first problem, that the same updates are download over and over again). If I hide any of the updates, this causes new updates to appear, which also download and install successfully, over and over again.
I have tried many of the solutions offered by Microsoft and a few that I saw on this forum without success, such as running "Reset_Windows_Update_Full.bat". Fortunately, while I did not see the "Never, under any circumstances, follow the instructions posted to another user who appears to be having the same problem as you" warning until after I had done exactly that, I had made a full backup of my system. So I am able to revert back to a few days ago where I had only tried Microsoft solutions if necessary. Here are some pics of what Windows update shows me in a typical session, in order.
I have since followed the instructions on this forum and have run the System Update Readiness tool and the SFC scan. I will attach my logs in the next post.
If anyone can shed some light on this problem I would greatly appreciate it. Other than this one issue my laptop is running fine.
- Doug