Windows 7 home premium Activation issue Refurb PC

melkiadark · 06 Nov 2015

Code:

Diagnostic Report 
(1.9.0027.0):
-----------------------------------------
Windows Validation 
Data-->

 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 
0xc004f012
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows 
Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 
00359-112-0000007-85457
Windows Product ID Type: 5
Windows License Type: 
Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: 
{96568C5B-2460-4414-9010-0BFCA13A2FF5}(3)
Is Admin: Yes
TestCab: 
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 
0x80070002
Product Name: Windows 7 Home Premium
Architecture: 
0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error: 

Validation Diagnostic: 
Resolution Status: N/A

 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, 
hr = 0x80070002

 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe 
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 
0x80070002

 
OGA Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files 
(x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: 
Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls 
and plug-ins: Allowed
Initialize and script ActiveX controls not marked as 
safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: 
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe 
for scripting: Allowed

 
File Scan Data-->

 
Other data-->
Office Details: 
<GenuineResults><MachineData><UGUID>{96568C5B-2460-4414-9010-0BFCA13A2FF5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85457</PID><PIDType>5</PIDType><SID>S-1-5-21-235506623-2593239032-908012278</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 
Compaq 
2710p</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MOU 
Ver. F.11</Version><SMBIOSVersion major="2" 
minor="4"/><Date>20080327000000.000000+000</Date></BIOS><HWID>03A20E00018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern 
Standard 
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


 
Spsys.log Content: 0x80070002

 
Licensing Data-->
Software licensing service version: 
6.1.7601.17514

 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating 
System - Windows(R) 7, RETAIL channel
Activation ID: 
2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 
00359-00170-112-000000-00-1033-7601.0000-1102012
Installation ID: 
011281823216580022355715856313794990323200154840818212
Processor Certificate 
URL: SpcService Web Service
Machine 
Certificate URL: RacService Web Service
Use 
License URL: UseLicenseService Web Service
Product 
Key Certificate URL: PkcService Web Service
Partial 
Product Key: XM76F
License Status: Notification
Notification Reason: 
0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted 
time: 11/6/2015 3:42:11 PM

 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 
N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: 
Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 
7.1.7600.16395
HealthStatus Bitmask Output:

 

HWID Data-->
HWID Hash Current: 
NgAAAAAABQABAAIAAAABAAAAAwABAAEAeqiMGvrcLmJGg9Jt1CR0nYb2HGqotLf6mpVwWyqF

 
OEM Activation 1.0 Data-->
N/A

 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker 
version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 

  ACPI Table Name OEMID Value OEMTableID Value
  
APIC   HP      30C8    

  FACP   HP    
  30C8    
  
HPET   HP      30C8    

  MCFG   HP    
  30C8    
  
SLIC   _ASUS_  Notebook
  
TCPA   HP      30C8    

  ASF!   HP      CHIMAYU 

  SSDT   HP    
  HPQPAT
  SSDT   HP    
  HPQPAT
  SSDT   HP    
  HPQPAT
  SSDT   HP    
  HPQPAT

wben353 · 06 Nov 2015

Hi melkiadark & welcome to sevenforums.

Here's the relevant part of the MGADiag report:

License Status: Notification
Notification Reason:
0xC004F009 (grace time expired).
Remaining Windows rearm count: 3

Run attached & see if it you have windows product key in registry.

You said Refurb PC, does it have product key sticker on machine? desktop usually on left side bottom. laptop usually on bottom or inside battery compartment.

You can enter this in elevated command prompt 3 times total, which has not been done yet according to MBADiaglog, but it's a temporary fix and resets the trial period.

slmgr -rearm

Layback Bear · 06 Nov 2015

From you log.

Windows Product Key: *****-*****-74XYM-BH4JX-XM76F

This is a Default key and will never activate.

Another reason.
From the log.

SLIC _ASUS_ Notebook

Their are more reason but it doesn't matter.

You need to do a Clean Install using a proper medial and proper activation COA key.

wben353 · 06 Nov 2015

I'd contact refurbisher, hopefully you have warranty, & find out what's up with that.

Thanks for the info post LayBack Bear. I'll make a note of the key code.