Windows couldn't check for update, error code 8007370D

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  1. Posts : 6
    Win7 64bit
       #1

    Windows couldn't check for update, error code 8007370D


    Hello,

    I found the windows update doesn't work at all, and attached please find the CBS log files and the COMPONENTS file:

    https://www.dropbox.com/s/4p2hvpf2n6...OMPONENTS?dl=0

    Any help is greatly appreciated!!
      My Computer


  2. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #2

    Hi adoka & welcome to sevenforums.

    Try running attached, restart &try windows update again.
    Windows couldn't check for update, error code 8007370D Attached Files
      My Computer


  3. Posts : 6
    Win7 64bit
    Thread Starter
       #3

    Thanks! I just run the bat file using administrator, restarted, but still get the error code 8007370D ...
      My Computer


  4. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #4

    Do you have windows DVD & your product key.

    Are you running Antivirus & firewall. Have you scanned for virus/malware infections recently?

    System should be scanned for them before trying Repair Install would definitely solve your issue. Have detailed instruction with video.

    It preserves all your installed programs, files, folders, music, pictures, etc. just reinstalls windows. I do a few every week. Piece of cake.
      My Computer


  5. Posts : 2,663
    Windows 8.1 Pro x64
       #5

    Hold off on the repair install for now, this looks perfectly fixable :)

    Replace COMPONENTS Hive

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Please download the below file, components.zip and save this to your Desktop.
    2. Right-click on the file and select Extract All...
    3. Tick the box labelled Show extracted files when complete then click Extract
    4. A window will open showing a file: components (it has no file extension)
    5. Then navigate to C:\Windows\system32\config and rename the file components to components.bak.
    6. Copy (Ctrl+C) and Paste (Ctrl+V) the components file on your Desktop into this folder.
    7. Run the System Update Readiness Tool (SURT) again and when it finishes installing, attach the log to your next post please:

      C:\Windows\Logs\CBS\CheckSUR.persist.log



    Note: If, at any point, you are displayed an error saying the file is in use, or access denied, reboot and try again.

    https://dl.dropboxusercontent.com/u/...COMPONENTS.zip

    Tom
      My Computer


  6. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #6

    Thanks for chiming in Tom!
      My Computer


  7. Posts : 6
    Win7 64bit
    Thread Starter
       #7

    Thanks, wben & Tom! I replaced the component file and run the SURT, here please check the log file.
    Windows couldn't check for update, error code 8007370D Attached Files
      My Computer


  8. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #8

    Still some errors in log.

    Get back to you tomorrow, need sleep. 1 am in Michigan

    Nite!
      My Computer


  9. Posts : 2,663
    Windows 8.1 Pro x64
       #9

    Can you run the SURT again and upload a fresh copy of your COMPONENTS hive please?
      My Computer


  10. Posts : 6
    Win7 64bit
    Thread Starter
       #10

    Sure, I did find that the update works again! After all updates installed, here please find the fresh COMPONENT and log files. Thanks!

    https://www.dropbox.com/s/4p2hvpf2n6...OMPONENTS?dl=0
    Windows couldn't check for update, error code 8007370D Attached Files
      My Computer


 
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