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#1
cannot update, error 80072EFE , 80072EE2
Hi guys,
I did a factory restore on my desktop computer a few weeks back and have had trouble with windows updates ever since. It did install some updates successfully (see screenshot in Post 2 below) when I first reset the computer - though the Windows Update screen says that updates have never been installed, and were never last checked for. I was able to manually install Service Pack 1.
I have tried to follow the posting instructions, here's what I got -
SURT - I had to manually install and run it (I have slow satellite internet). It ran for awhile, then asked if I wanted to download Hotfix. I said yes and it did that successfully but then nothing else happened. So I ran SURT again and ignored the Hotfix window and SURT ran the same searching screen for about four hours and I ended up cancelling it.
SFC Scan - I did that and it said 'Windows Resource Protection did not find any integrity violations.'
But - I also did a Microsoft troubleshooting thing that found two errors and I've included a screenshot of that along with the error codes.
I've included the CBS file.
Thank you in anticipation.
Last edited by ajaye; 13 Jun 2015 at 19:11.