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#1
Win 7 update "checking for updates" stuck
Hi,
I've purchased a refurbished Dell notebook that has Windows 7 home Prem. Have had it for a few months and everything works great. However it has never been able to do a Windows update. Been trying to get the update to work on and off since I bought it. It's a valid Windows install and has a registered product code.
I mention that because it is compatible for a free Windows 10 upgrade. (it's a notebook that can be used as a tablet and I really like how Windows 10 works on my other PCs).
I have been trying to get the regular windows 7 update to work so I can start off with an up to date 7 to 10 upgrade. I've tried everything ... with no success.
BTW, the update history shows only two MS file updates .. and when I start the update process the first screen says "Most recent updates .. Never Updates were installed .. Never.
And it continues in a "Checking for Updates" mode ... (I've even left it overnight) ... It's not frozen and the activity bar is moving .. Network activity is zero .. and I'm using 50 percent of my memory (with nothing else running) So I can not update my OS ..
On a whim I tried the MS windows 10 upgrade. (I've done it on a couple of other computers without issues). The upgrade goes smoothly and quickly and get all way to the last point where it checks for any OS updates ... and then sits there ... not frozen .. running ... and doing nothing. So at that point I find I can not cancel or go back and my only option is to kill the program using the top task bar "X". At that point it switches to a "cleaning up" stage and THAT gets stuck there. I ultimately have to use the Windows task manager and kill the process and program.
I did not get a Windows disk with the notebook so I'm thinking of downloading Win 7 Home Prem ISO from MS and then format the hard drive and do a clean install of Win 7 from scratch.
From my research about this, I've found there are almost as many "fixes" for the Windows Update problem as there are people who have it. I think I've already tried at least 25 or more fixes that worked for 25 or more other users ... but none of them work for me.
Anyone want to have a go at this one ??