Running Windows 7 on iMac Boot Camp. Use Kaspersky for internet security.
For some reason that I cannot fathom I'm unable to update Windows 7. It's been a while, maybe 2 months, since I last updated and had no problem back then. Any idea of what to look at?
I would love to help you but, can you provide some more information. What exactly is the error message you receive when trying to update? If you can provide a screenshot or the full error message that would be helpful.
Having spent several days trying to get Windows 7 to update (and also to activate following a sysprepped migration to new hardware), and having tried every "fix" offered by MicroSoft and also on these and other forums, all without success, I stumbled on the solution (at least for me) and thought I should share it.
My internet connection was working fine, using Firefox browser, and I could access any website without problems, get emails, etc. but try as I might I could not get the computer to activate online or to get (or even check for) updates - both returning the error 0x80072EE2.
For some reason after trying everything else I could find or think of, it occurred to me to check with Windows Explorer which promptly reported an error with Internet connection and offered to fix it, an offer I accepted, whereupon within seconds everything was fixed and both activation and updates proceeded without further error.
It seems MicroSoft requires you to set up Internet Explorer (even if you never use it and prefer another browser) before it will accept activation and update requests. It is a pity they don't tell you this - in my case in excess of 12 hours fruitless on-screen labour wasted, and judging by the forums many thousands of hours all told!
First question: Is your copy of windows 7 legit? If tools like "windows activator" has been used, most probably you wouldn't be able to run the updates.
Second question: Are services eg' Background Intelligent Transfer Service, Windows Update started/ enabled?
Third question: Is Microsoft .NET Framework 3.5.1 enabled?(you can find this option in windows feature)
Fourth question: What is the type of internet connection used? Wired or Wireless? (My recommendation is to use wired connection as it is more stable then wireless.)
Regards,
Dusk
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