Cannot install Windows Updates & error 0xc8000247 while running SURT


  1. Posts : 200
    Windows 7 Home Premium x64 SP1
       #1

    Windows 7 won't update


    Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

    1. System Update Readiness Tool installation resulted in error:0xc8000247.

    2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

    When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

    Any help in resolving this issue would be greatly appreciated.


    PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.
    Last edited by Benteke; 13 Dec 2015 at 21:46.
      My Computer


  2. Posts : 200
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #2

    Any Help?
      My Computer


 

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