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Windows update not working, hangs while "searching for updates"
This is an on-going problem and I am at my wits end.
What I have: Toshiba laptop with Windows 7 Ultimate SP1, 64bit, no additional software installed since I could never get past the update issue.
The symptom: went attempting to run windows update it says "searching for updates". It never stops "searching for updates" until I close or end the program. I have let it run for 2 days straight.
What I have tried:
1. Did the "clear the cache" fix, (stopped BITS and windows update services, deleted SoftwareDistribution folder, then restarted), no change
2. Attempted to install updates manually, it hangs on "searching for updates on this computer".
3. Even when trying to install the system update readiness tool does not work.
Any suggestions are welcome.
Thank you