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Windows 7: Win 7 Pro Updates Error with Code 80073701

11 Jan 2016   #1
jenn9678

Window 7 Pro x64
 
 
Win 7 Pro Updates Error with Code 80073701

I have several updates that are failing on a Windows 7 Pro x64 laptop with error code 80073701. I have tried installing in diag mode, installing updates individually, but no luck. I am attaching the CBS.zip file - at least I have attempted to - keep getting 404 errors after it uploads.


My System SpecsSystem Spec
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11 Jan 2016   #2
jenn9678

Window 7 Pro x64
 
 

The upload gets to 96% and errors out with: 404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
My System SpecsSystem Spec
11 Jan 2016   #3
jenn9678

Window 7 Pro x64
 
 

I see the size limit is 8M for zip files, so I'll upload files individually. Attached to this are 3 zip files that make up the CBS.log file.
My System SpecsSystem Spec
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11 Jan 2016   #4
jenn9678

Window 7 Pro x64
 
 

Attached to this is the checksur.log


Attached Files
File Type: log CheckSUR.log (6.1 KB, 4 views)
My System SpecsSystem Spec
11 Jan 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
Xdiag

Hi Jenn,
Some strange errors here, Please run in the order below.

Can you go Controlpanel> program/features > Turn features on/off > Uncheck internet Explorer (11 Y/N?) REBOOT
now reverse the above reboot again.

Run the KB from this link
https://support.microsoft.com/en-us/kb/3112343

Can you run SFC /scannow, from an admin command prompt

After its completed run the MXdiag tool from this link
Windows Genuine and Activation Issue Posting Instructions

On a side note
have you installed/uninstalled any linux OS, (Ubuntu Linux etc)???, or dual booting
Have you created another user profile lately
confirm IE version

Roy
My System SpecsSystem Spec
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 Win 7 Pro Updates Error with Code 80073701




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