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Windows 7: ERROR 0x8004fe22 HIT AGAIN running Win 7 Genuine OEM software

26 Jan 2016   #1

Microsoft Windows 7 Home Premium 64 bits 7601 Multiprocessor Free Service Pack 1
ERROR 0x8004fe22 HIT AGAIN running Win 7 Genuine OEM software

Dear all:
After a "repair" of my Win 7 Home Premium (OEM sofware) appeared again* the MS screen "This computer is not running genuine windows (ERROR 0x8004fe22)"
* I have had this issue before and it was solved with the help of this forum members:)
As I couldn't validate the software on line I required and paid MS Technical Support to get rid of this issue once and for ever. A MS sofware technician worked remotely on my PC during an hour and the issue was "solved" as he and I wrongly believed.
After a couple of hours the MS error window appeared again!
This time I am not running IOBit software anymore and my AV software is MS Security Essentials.
Please, help me to get rid of this pest.
Kind regards

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FJYWR-6MXXW-4V2X8
Windows Product Key Hash: M85Dln+3GDGXUn0XGBYY39kmcuo=
Windows Product ID: 00359-OEM-9740224-95543
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {25E2EE30-C5C8-4FD0-B642-647E7C531A32}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151230-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{25E2EE30-C5C8-4FD0-B642-647E7C531A32}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4V2X8</PKey><PID>00359-OEM-9740224-95543</PID><PIDType>8</PIDType><SID>S-1-5-21-3385885940-1190101078-4021337</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>H61H2-M2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.4</Version><SMBIOSVersion major="2" minor="6"/><Date>20110324000000.000000+000</Date></BIOS><HWID>60B43C07018400FE</HWID><UserLCID>040A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar de Argentina(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>EXO   </OEMID><OEMTableID>PC EXO  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110C0A-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73961-640-0000106-57707</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65699</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versión del Servicio de licencias de software: 6.1.7601.17514

Nombre: Windows(R) 7, HomePremium edition
Descripción: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Id. de activación: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
PID extendido: 00359-00194-402-295543-02-1034-7601.0000-0252016
Id. de instalación: 007850425006386956978313951134212091944055903695834063
URL del certificado de procesador:
URL del certificado de maquina:
URL de la licencia de uso:
URL del certificado de clave de producto:
Clave de producto parcial: 4V2X8
Estado de la licencia: con licencia
Recuento de rearmado de Windows restante: 0
Hora de confianza: 26/01/2016 6:55:04

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 1:26:2016 06:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            EXO           PC EXO  
  FACP            EXO           PC EXO  
  HPET            EXO           PC EXO  
  MCFG            EXO           PC EXO  
  SSDT            AMICPU        PROC
  SLIC            EXO           PC EXO  
  WDTT            EXO        PC EXO
  ASPT            EXO        PerfTune

My System SpecsSystem Spec
26 Jan 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
Troubles x2

Hi Gaita,

You appear to have 3 problems, that i can see.

Firstly i'd get back to MS and demand your money back as they obviously havn't fixed the problems..
Quote the incident No: they gave you

Right lets get back to trying to sort it.

A) For code 0x8004fe22

Please follow the instructions in the screenshot attached

B) For code 0xc004f012

I believe this is caused by you having 2 versions of Office on your system (the 2007 version does not like any other version installed)
however MS may have corrected this problem via an update, yours ares not updating as there referencing a Blocked VLK server


You do not have any "Activations" left, you would have had 3.
It may be that when you complete the instructions in A, you will have to contact MS via phone to reactivate quoting your System Builder OEM/Retail COA code, from the OS packaging.


Attached Thumbnails
ERROR 0x8004fe22 HIT AGAIN running Win 7 Genuine OEM software-licstore.png  
My System SpecsSystem Spec

 ERROR 0x8004fe22 HIT AGAIN running Win 7 Genuine OEM software

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