Windows Updates failing to install

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  1. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #11

    next set


    OK Nightweb,
    lets try these,
    One at a time, then reboot run Mgadiag,
    Look for this error
    Licensing Data--> C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary' Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:29:2015 16:34
    After operation 1, If its present try 2, etc.

    If all 3 fail to remove the error, I'll have to try someting else.

    Roy
    Attached Thumbnails Attached Thumbnails Windows Updates failing to install-script2.png  
      My Computer


  2. Posts : 20
    Windows 7 Professional x64
    Thread Starter
       #12

    I couldn't do number 1 as I don't have a search bar, but I put 2 and 3 into the elevated run box, both gave me a DllServer registered successful message, however on reboot the last tab in MGADiag Still says " C:windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    my first instruction


    Hi Nightweb,
    Lookin back, my first set of instrutions,
    Badly formatted in my post
    RUN these >>> 4 <<<,
    You replied ran BOTH.
    Can you run ALL 4 again individually, got a feeling only 2 took.

    Roy
      My Computer


  4. Posts : 20
    Windows 7 Professional x64
    Thread Starter
       #14

    O I ran these commands in a Elevated Command Prompt

    Code:
    c:\Windows\SysWOW64\REGSVR32 C:\Windows\SysWOW64\wshcon.dll
    c:\Windows\SysWOW64\REGSVR32 C:\Windows\SysWOW64\scrrun.dll
    
    regsvr32 vbscript.dll
    regsvr32 c:\Windows\System32\vbscript.dll
    %systemroot%\system32\regsvr32 %systemroot%\system32\vbscript.dll
    Each time I got a message "DllRegisterServer in C:\Windows\*.dll Succeeded
    however I fear it didn't work as the MGADiag report doesn't change I think

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {6B7DD81C-6C2E-419E-B09A-52D40335213E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Publisher 2002 - 100 Genuine
    Microsoft Office XP Professional with FrontPage - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6B7DD81C-6C2E-419E-B09A-52D40335213E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2833491091-2125282442-2741541524</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 7100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS><HWID>B3873507018400F6</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16062</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>864F0FCCC4CD73E</Val><Hash>1kvzJLKmvg8iBHYevkHHBK9NEkk=</Hash><Pid>54185-640-0521274-17180</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:29:2015 16:34
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEAHKJMer3j8OnY+1TcVPkQMyzJ3sDx5UTRctAM1QLQ
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          FX09    
      FACP            DELL          FX09    
      SRAT            AMD           FAM_F_10
      HPET            DELL          OEMHPET 
      MCFG            DELL          OEMMCFG 
      SLIC            DELL          FX09   
      OSFR            DELL          FX09    
      OEMB            DELL          FX09    
      SSDT            A M I         POWERNOW
      My Computer


  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #15

    Hi Nightweb,
    Do you have KB971033 installed.

    Roy
      My Computer


  6. Posts : 20
    Windows 7 Professional x64
    Thread Starter
       #16

    After Lots and lots of searching I found that yes I have it installed, (i think I've all updates for Windows 7,Office XP,Silverlight and virtual PC up till 12 jan last month)
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #17

    more to try


    Hi Nightweb,

    Try the following in the order below please

    Please Uninstall KB971033, reboot and reinstall, from here
    http://support.microsoft.com/kb/971033.

    Reset ActiveX components, follow this link
    https://www.google.co.uk/url?sa=t&rc...sRC-0VkmLQvDyA


    Please check your Windows\System32 folder - is there a file (not a folder) called slmgr.vbs present?

    Please run the following command from an elevated command prompt...
    DIR C:\Windows\system32\slmgr.*
    copy and paste the results to your reply.

    Roy
      My Computer


  8. Posts : 20
    Windows 7 Professional x64
    Thread Starter
       #18

    I've looked under the list of installed updates and I can't find that listed, could it be included in a service pack? or even slip-streamed into a Windows 7 SP1 install disc?

    I have reset the activeX controls and I don't know how to copy and paste the Command response but I do have the slmgr.dll file it's 113,629 bytes
      My Computer


  9. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #19

    Hi Nightweb,

    OK can you check if these 2 lines are included in the Slmgr vbs report
    L_MsgHelp_2="Usage: slmgr.vbs [MachineName [User Password]] [<Option>]"
    L_MsgHelp_3="MachineName: Name of remote machine (default is local machine)"

    You said you found that KB before???, but lets use this to uninstall

    via elevated command mode
    wusa /uninstall /KB:971033
    Note: Include the colon and note the spaces.

    In your last reply you said you had updates until about 12 Jan, did you install any other programs, or use a
    Optimiser prog or any kind of registry cleaner just prior to that.

    Roy
      My Computer


  10. Posts : 20
    Windows 7 Professional x64
    Thread Starter
       #20

    Hey sorry not got back sooner was away from pc,

    I searched the file slmgr.vbs in C:\Windows\slmgr.vbs and I found I have these lines:
    Code:
    private const L_MsgHelp_2                             = "Usage: slmgr.vbs [MachineName [User Password]] [<Option>]"
    private const L_MsgHelp_3                             = "MachineName: Name of remote machine (default is local machine)""
    Are these the right ones? I couldn't find exact matches to the ones you posted

    I also notice I have a Slmgr folder too, in this is another folder (0409) which contains a single file slmgr.ini

    I used the command in a elevated Command prompt by copy and pasting it in. As for January 12th, any programs installed could be hard one to answer as I don't install much if anything none gaming related on these machine, however I have Steam, Norton and Windows (Had I should say) auto updating so they the only things I can thing of except a couple (about 6 days ago) I installed 3DMark to score my new GPU, as for optimizer program the only one I use is defrag about once every two months (Norton has a built in one too) and of course Cleanrmgr. no reg cleaner installed.

    That help?
      My Computer


 
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