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Jack, That site is actually the UK version of the webpage, as dukerod is from the UK - there is a US report page here ... https://www.microsoft.com/en-us/howt...fr/report.aspx
Jack, That site is actually the UK version of the webpage, as dukerod is from the UK - there is a US report page here ... https://www.microsoft.com/en-us/howt...fr/report.aspx
Report has gone in and I shalll sit back and wait and see Thanks for all the advice
Last edited by dukerod; 21 Feb 2016 at 15:31.
I have had contact from the Windows 7 supplier and it seems it may be me that could be at fault I have downloaded the wrong version of windows & and the key doesn't match the O/S .
The laptop is still with the repairer and I have passed the info on and asked him to see if he can activate with the correct program.
It seems I downloaded basic windows 7 instead of Home Pemium. allegedly we shall see.
If thats the code they gave you then it Falls into the Home premium catagory, which is what you downloaded.
Roy
Hello everyone .
Here is the final outcome:
The company Softwaregeeks has supplied me with a code that does not work with anything.
I have attempted to get a refund as described on their site but the emails have now gone quiet so it looks like I will have to sing for my supper on that one.
They have been reported to Microsoft.
My repairer has sorted the laptop and it is now running windows 10 so I am happy with that .
I have not got it back yet but will have it soon.
I would like to thank all the contributors to this thread and pass on Kudos to you all.
I am a member of the Win10 forum as well as this one so my name may pop up all over the place .
Once again thanks and happy computing.
Hi Dukerod,
Tell them youve reported them to Trading Standards.
And if you paid by Credit card, not Debit, try them for a refund
Or if it was Paypal try them.
Roy