updates constantly failing and searching for updates takes forever

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  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    updates constantly failing and searching for updates takes forever


    My updates keep failing and searching for updates takes forever. I have tried a lot of things like:

    - run MicrosoftFixit50123
    - clean boot with only windows services
    - chkdsk /F
    - sfc /scannow
    - try to install packages manually
    - run CheckSUR

    and a couple other things I can't remember right now. But still the same issues like before:

    Error Code 80073712
    Error Code 80070490
    Error Code 800B0100

    I checked CheckSUR.log and resolved about 40 errors (corrupt / missing manifest files, missing sample files etc.) and now have still 6 left:

    Checking Component Store
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18762_none_ca170d2128c5e4f6.manifest amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18762_none_ca170d2128c5e4f6
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17126_none_471a1ee7c314b101.manifest amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17126_none_471a1ee7c314b101
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18869_none_c918c4f9d6d3a945.manifest x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18869_none_c918c4f9d6d3a945
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_dde8082373780acad1d48b1f7e6f55e4_b03f5f7f11d50a3a_6.1.7601.18523_none_ea0d94d 47d8b5c06.manifest amd64_dde8082373780acad1d48b1f7e6f55e4_b03f5f7f11d50a3a_6.1.7601.18523_none_ea0d94d47d8b5c06
    (f) CSI Payload File Missing 0x00000000 crypt32.dll amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22380_none_b9cf97000dcd714c
    (f) CSI Payload File Missing 0x00000000 win32k.sys amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22919_none_17a80c50ca3f8394

    Summary:
    Seconds executed: 960
    Found 6 errors
    CSI Manifest All Zeros Total count: 1
    CSI Manifest Failed Catalog Check Total count: 3
    CSI Payload File Missing Total count: 2

    Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18762_none_ca170d2128c5e4f6.manifest
    winsxs\manifests\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17126_none_471a1ee7c314b101.manifest
    winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18869_none_c918c4f9d6d3a945.manifest
    winsxs\manifests\amd64_dde8082373780acad1d48b1f7e6f55e4_b03f5f7f11d50a3a_6.1.7601.18523_none_ea0d94d 47d8b5c06.manifest



    I tried to mount windows dvd, but the version of these files do not match and I don't know where to get them from. Also I am not even sure if this will solve my update issues.


    - kasefloha -
    updates constantly failing and searching for updates takes forever Attached Files
      My Computer


  2. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #2

    Windows updates have been slow for a lot of Windows 7 users ever since Windows 10 was released.
    Try rebooting the PC, then install the latest Windows update client. Then reboot the PC again and check for updates. Be prepared to wait for at least 30 minutes.

    https://support.microsoft.com/en-us/kb/3135445
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks a lot for that recommendation, but this is already installed since about 10 days without any improvement.

    Attached a sreenshot of updates that keep on failing.
    Attached Thumbnails Attached Thumbnails updates constantly failing and searching for updates takes forever-failing_updates.jpg  
      My Computer


  4. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #4

    I'll see if I have the missing files.
    Please run MGAdiag tool, & post results
    & windowsupdate.log located at: C:\Windows
    Only have 2 of your missing files, attached.
    updates constantly failing and searching for updates takes forever Attached Files
    Last edited by wben353; 24 Feb 2016 at 20:51. Reason: add attachment
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Thanks for these 2 files. Here the result of MGADiag tool:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: 
    Windows Product Key Hash: 
    Windows Product ID: 00426-OEM-9111101-04706
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {43395EA7-E536-4681-BA70-4DAEB35FA1A6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150427-0707
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: D:\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43395EA7-E536-4681-BA70-4DAEB35FA1A6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey></PKey><PID>00426-OEM-9111101-04706</PID><PIDType>3</PIDType><SID>S-1-5-21-1578086228-3595645811-3924511972</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1205   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100924000000.000000+000</Date></BIOS><HWID>CA3D3B07018400FE</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120407-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>6466409B954B072</Val><Hash>NQUD/zD1Yk/Lq97s6tVG23gsgX4=</Hash><Pid>72873-057-4426336-56172</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Aktivierungs-ID: 
    Anwendungs-ID: 
    Erweiterte PID: 
    Installations-ID: 
    Prozessorzertifikat-URL: SpcService Web Service
    Computerzertifikat-URL: RacService Web Service
    Lizenz-URL verwenden: UseLicenseService Web Service
    Product Key-Zertifikat-URL: PkcService Web Service
    Teil-Product Key: 
    Lizenzstatus: Lizenziert
    Verbleibende Windows Rearm-Anzahl: 4
    Vertrauenswürdige Zeit: 25.02.2016 16:13:19
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:11:2015 09:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: 
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            092410        APIC1941
      FACP            092410        FACP1941
      HPET            092410        OEMHPET 
      MCFG            092410        OEMMCFG 
      OEMB            092410        OEMB1941
      OSFR            092410        OEMOSFR 
      SSDT            DpgPmm        CpuPm
    updates constantly failing and searching for updates takes forever Attached Files
    Last edited by kasefloha; 25 Feb 2016 at 10:45.
      My Computer


  6. Posts : 16,130
    7 X64
       #6

    You might be better doing a Repair Install
      My Computers


  7. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #7

    Repair Install will fix your issue(s). saves old setting to windowsold if you wish to revert. saves all your files, folders, pictures, etc. just reinstalls windows. must be same version that is currently on your machine. Do you have win7 DVD?
      My Computer


  8. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #8

    No I don't have a dvd. I got a Windows Vista Ultimate w/Offer Form OEM Software and an upgrade option to Windows 7 Ultimate. I tried Microsoft website to download ISO, but it says:

    The product key you entered is obviously one of software that was preinstalled by the manufacturer. Information about software restore options, device manufacturer.

    I think I bought it more than 7 years ago and can't remember who the manufacturer is to contact or if he still in business :-( Any suggestions?
      My Computer


  9. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #9

    WAT


    You appear to have a problem with your WAT files.
    Name: Windows(R) 7, Ultimate edition Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Aktivierungs-ID:
    Anwendungs-ID:
    Erweiterte PID:
    Installations-ID:

    Please download and run KB971033.
    REBOOT
    then supply new copy of MGAdiag.

    Roy
      My Computer


  10. Posts : 477
    Win 7 Home Premium x64/Linux Lite 2.6 x64
       #10

    Thanks for chiming in Torchwood
    Here's link to page click here.
      My Computer


 
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